Comentários Hotel Miramare - Città Sant'angelo

The overal service was very good and friendly although the english language could be improved. The food quality of the restaurant was excellent, however, the service of some of the waitresses was extremely poor. We had one male waiter that was very friendly, helpful and quick and we would like to mention that if all of the waiters worked according to this standard this would be a very good restaurant that people would be happy to return to. Unfortunately, we were served mostly by a waitress that was the only one that could speak English but her behaviour was extremely rude and uninterested. We would frequently have to sit for half an hour before we would get the menu. No drinks were offered and other guests also complained visibly about this. Then after 40 minutes she would come and ask what we would like to drink. It sometimes took a full hour for her to bring the drinks. then she would wait to transmit the order of a simple pizza to the cook, who was visible due to the open kitchen with the pizza oven. This cook then was on the phone, visible for all customers to see and would ignore this order and give priority to his phone call. After a clear incentive to start working of one of the other waiters he still continued to phone. We now were waiting 75 minutes for one pizza. After the second very strong demand from the male waiter mentioned above he finally started to work. We got our pizza 1,5 hours later. Other customers were also waiting for hours before their food came, that was literally thrown on the table by this waitress. When they complained, she merely said rude goodbye and another customer left. In addition, when she had service, tables were not cleaned and emptied, no friendly word and most of the time she was not paying attention to the customers if they required something extra. With only 10 people (4-5 tables) occupied it should not be too hard to first ask what you want to drink and bring the menu, then take the order after 5 minutes and following have the food on the table within 30 minutes.

It's a shame because the rest of the hotel was so nice. We would eat all the meals in the hotel, but because of this waitress we chose to go elswhere.

Comment est-il possible d'imposer le port du bonnet de bain pour la piscine?

Ottima la presenza di una cucina con prodotti per celiaci (compresa buona pizza).

La signalisation de l'hotel est insufissante car nous avons cherche et avons fait tout Sant' Angelo pour trouver

Las habitaciones no estaban mal, pero el resto del Hotel bastante viejo y sucio. Le falta un buen repaso.