Average Ranking
Excellent
8.9/10
on 79 surveys
75% of customers would book Hotel Desirée again
Average Rating
- Cleanliness of the Rooms
9.2
- Room Comforts and Facilities
8.2
- Quality and services of the Hotel
8.5
- Staff Assistance
9.3
- Restaurant and bar
7.9
- Connections to the City
10
- Surrounding Area
8.6
- Accuracy of the website description
8.8
- Value for money
9.1
- Overall satisfaction
8.8
Average Ranking
Excellent
8.9/10
on 79 surveys
75% of customers would book Hotel Desirée again
Paola
Italy 
October 2010
Traveller with friends
Good
7.2/10
Veniva riferito servizio WIFI che in realtà non funzionava né in camera, né nel corridoio comune, come suggerito dal personale.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Franco
Italy
October 2010
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Anonymous
September 2010
Single business traveller
Exceptional
10/10
Confermo di aver usufruito del servizio dell'hotel Desirée. Ho apprezzato sia la gentilezza del personale che la pulizia delle stanze. Consiglio a chi dovesse avere l'opportunità di fermarsi a Firenze, di scegliere serenamente questo albergo. Tutte le descrizioni date corrispondono a quanto trovato.
Cordialmente.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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Garau
Italy
September 2010
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Jose
Argentina 
September 2010
Couple more than 35 years old
Good
7.1/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Yves
France 
August 2010
Family with teenagers
Pleasant
6.8/10
Déjà hôtel assez dur à trouver, puis déçu par la chambre de 4 personnes car c'était deux lit 1 personne mis ensemble mais pire des lits pliants pour les deux autres ce qui pour un 3 étoiles est inacceptable. Ensuite la douche minuscule trés difficile de se laver, petit déjèuner sans plus, mauvais jus de fruit goût chimique et le parking obligé (car pas d'emplacement près) trés cher 24€ par jour !!!
Par contre très belle emplacement trés près du centre de Florence à pied ce qui était très agrèable pour ressortir le soir et la personne qui nous a accueilli au départ très sympathique.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| Overall satisfaction |
Ieuan Wyn
United Kingdom 
August 2010
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Puntip
Thailand 
July 2010
Single business traveller
Good
7.8/10
Very helpful of receptionist at the hotel of giving us advice of traveling and necessary information. Also flexible of room selections that very impress.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Giovanni Battista
Italy
July 2010
Couple more than 35 years old
Very good
8.2/10
Gentilezza e cortesia buone.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Son
Korea 
July 2010
Traveller with friends
Wonderful
9.2/10
Sfaff was very kind and helpful!
Clean enough and sufficient breakfast compare to other hotels i stayed in Rome and Venice.
Very close to town and supermarket and train station!
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| Overall satisfaction |
Manuela
Italy
June 2010
Family with small children
Wonderful
9/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Gilberto
Switzerland 
May 2010
Single business traveller
Very good
8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Maurizio
Italy
April 2010
Couple more than 35 years old
Okay
5.6/10
L'hotel era un po' troppo costoso per i servizi offerti, anche se comunque in linea con i prezzi degli hotel della stessa categoria a Firenze. Il bagno è ricavato nello stesso ambiente della camera e la cassetta dell'acqua era esterna, quindi i rumori erano "apprezzabili" dalla camera stessa. E' vicinissimo al centro e il personale è gentile e disponibile.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Vincenzo
Italy
April 2010
Couple more than 35 years old
4.8/10
Would you return to this hotel?
No
4.8/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Giovambattista
Italy
April 2010
Exceptional
10/10
Un posto magnifico, lo consiglio.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Anonymous
April 2010
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Isidoro
Italy
March 2010
Traveller with friends
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Patrizia
Italy
March 2010
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Riccardo
Italy
February 2010
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Daniele
Italy
February 2010
Couple less than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Valerio
Italy
February 2010
Exceptional
10/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Quality and services of the Hotel | ||||||
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| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Samuele
Italy
February 2010
Couple less than 35 years old
Excellent
8.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Igor
Israel 
February 2010
Traveller with friends
Good
7.6/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Rodolfo
Italy
February 2010
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Riccardo
Italy
January 2010
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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