Average Ranking
Excellent
8.5/10
on 49 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.5/10
on 49 surveys
73% of customers would book Hotel First again
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Seul mauvais point du séjour est que l'air climatise ne fonctionnait pas bien. Au moins ont pouvais ouvrir la fenêtre pour se rafraîchir le soir et bien dormir.
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Zimmer nicht schallisoliert, man hört alles was im nachbarn Zimmer gesprochen wird, in der Nacht ist es sehr lästig. Kein Satelliten-Fernsehen nur italienische Sendern. Keine Bademanteln. Im Restaurant schon um 8,30 Uhr kein Brot, Schinken, Käse sogar Rührei ganz kalt. Für Reguleren Preis von 200,00 € pro Zimmer währe es viel zu teuer.
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Personale cordiale e disponibile.
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Il personale è stato molto ineducato in quanto io ho prenotato una cemera superior per me ed una camera standard per una mia amica. Ci hanno dato la stessa identica camera però lei l'ha pagata molto meno di me. Io ho fatto notare questa cosa e la signora alla recepiton si è incavolata e voleva avere ragione. Quindi non spendete soldi in più perchè una camera vale l'altra.
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The airco makes a permanent noise and had a leakage; water drips on the floor; the floor became wet.
The minibar was filled with 4 bottles of water; after a week also with 4 tins softdrink
There was not fresh soap every day.
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Ne mérite pas les 4 étoiles. Manque d'entretien général extérieur et intérieur (façade extérieure, moquette tachée entrée des chambres)
Aucun entretien Piscine en 1 semaine. Relax piscine rares et tous cassés. Portail parking ne fonctionnant pas. Bac à fleurs extérieurs séchés. Jardins NON ENTRETENUS (arbres pelouses)
Trop d'arrivage de cars d'étrangers, bruit d'aspirateur à 7 heures du matin ...
QUALITE : Personnel Agréable
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Hôtel qui ne mérite sans doute plus ses 4 étoiles. La vétusté s'installe mais son défaut reste qu'il est extrêmement mal insonorisé.
Sinon, petit-déjeuner copieux, personnel fort avenant en général et à 50 minutes de la gare de Florence, donc pas trop mal situé (bus en face de l'hôtel, toutes les 10-15 minutes).
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Hotel First ist ein sehr gutes Hotel, mit gutem **** Standard.
Natürlich ist es an ein zwei Stellen der Fassade schon etwas renovierungsbedürftig, die Zimmer bzw. das Innere des Hotels
sind in Ordnung bis sehr gut.
Das Personal war überdurchschnittlich freundlich im Vergleich
zu anderen Hotels. Ich war sehr zufrieden mit dem Hotel, seiner Lage, der Ausstattung der Zimmer sowie dem Personal.
Ich würde jederzeit wieder im Hotel First übernachten - diesmal
aber gerne vielleicht auch länger als 3 Nächte.
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Le soir, Buffet de salades très médiocre. Salades déséchées et gâtées. On pense que ces salades ont séjourné depuis midi dans la chaleur du restaurant.
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