Average Ranking
Excellent
8.9/10
on 127 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.9/10
on 127 surveys
77% of customers would book Hotel Windrose again
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Staff gave me the run around. Charged me 50 Euros to have their driver take me to the airport. He dropped me off at a vacant terminal at 4:30 a.m. in the rain, and left me stranded. I was with my 80 yr. old mother and we had to walk 2 miles to get to the terminal. We arrived within minutes of missing our flight. This was all so unnecessary. Additionally, the receptionist told me he could confirm my flight and print out my boarding passes, instead he told me he had too many emails to go through and I had to walk to an internet cafe at night by myself and pay 5 Euros to get a copy of my boarding pass. What a rip off. I feel this hotel owes me 50 Euro for the driver that took me to an abandoned terminal.
The only thing they have going for them is that they are within walking distance of the train station.
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La bañera de la habitacion es demaciado pequeña.
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Die Unterstützung der Rezeption war sehr hilfreich und freundlich!
Der Raum zum Frühstücken ist zu klein. Es ist sehr eng.
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The service of breakfast was slow and chaotic. It seems they never had enough bread, cutlery and crockery as well as help. This could be improved with not much effort.
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Empfang, Zimmerservice, Zustand des Hotels, Preis: sehr gut!
Frühstück Umfang, Qualität, Bedienung: sehr schlecht!
Internetservice nicht zugänglich (weder Kabel noch WLAN)!
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Accueil très agréable, je petit déjèuner n'est pas de grande qualité.
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