Average Ranking
Wonderful
9.1/10
on 65 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.1/10
on 65 surveys
78% of customers would book Ai Girasoli again
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Accueil chaleureux, appartement spacieux, propre et très bien situé.
Une adresse que je conseille!
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Beaucoup de fourmis, notamment dans la cuisine (surtout le coin près du mur de la table).
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A swarm of ants in kitchen.
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Very friendly and helpful owner, a great place to stay right in the center of Trapani
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Sehr hilfsnereiter und kompetenter Empfang
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Wir hatten ein 2-Zimmer-Appartement mit eigener Küche gebucht und erwarteten (wie auf der Website abgebildet) helle und große Zimmer. Bei Ankunft erklärte uns der Vermieter, dass das 2-Zimmer-Appartement leider belegt sei. Stattdessen mussten wir ein dunkles und enges 1-Zimmer-Appartement nehmen. Das einzige, zudem noch winzige, Fenster gehörte zum Bad. Der Wohnraum selbst hatte kein Fenster. Das Appartement befand sich außerdem an einer völlig anderen Adresse als auf der Website angegeben. Statt eine eigene Küche (wie gebucht) nutzen zu können, mussten wir mit einer Kochzeile im offenen Flur vorlieb nehmen, zu der auch andere Appartements Zugriff hatten. Auf meinen Protest hin hat der Vermieter seine Preisforderung gesenkt und wir bezogen widerwillig das Appartement, weil wir befürchten mussten, an Ostern kein anderes Domizil in Trapani mehr zu bekommen. Das Verhalten des Vermieters ist inakzeptabel.
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Mal chauffé
cuisinière en panne
impossible de joindre le responsable à l'arrivée où il n'y avait personne.
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