Average Ranking
Good
7.6/10
on 62 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.6/10
on 62 surveys
58% of customers would book Hotel La Paul again
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Défaut de fonctionnement du système de climatisation
Personnel peu aimable à l'annonce d'un problème de climatisation
Gérante ( ou patronne) hautaine et désagréable , peu polie
Coffre fort qui ne fonctionne pas
Vue de la chambre qui ne correspondait pas à la réservation ( vue latérale sur le lac très modérée et seulement depuis le balcon et en se penchant ) ( photo à disposition comme preuve)
Petit déjeuner de qualité médiocre
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Gute Aussenanlage an schöner kleiner Bucht gelegen.Das Hotel ist gut geführt und man fühlt sich wohl.Negativ waren die schwer zu bewegenden Kleiderschranktüren,weil defekt oder nicht richtig eingehangen,sowie die teilweise unterbrochene Stromversorgung des Zimmers durch fehlerhafte Chipkarte .
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Un unico appunto lo devo fare per l'essere stati troppo fiscali con gli orari della colazione. Il giorno della partenza, avendo dovuto perdere un po' di tempo per rifare la valigia, siamo arrivati alle 10.00 in punto per la colazione (ora in cui l'hotel ha fissato il termine per la stessa); mi sarebbe piaciuto, visto che c'era ancora tutto il personale che trafficava nella sala, che si dimostrasse un minimo di elasticità consentendoci di entrare. Abbiamo un ristorante, e spesso ci è capitato di fare questo genere di cortesia al cliente e posso dire che quel gesto gentile in una particolare situazione (che ovviamente deve rimanere l'eccezione e non la regola), ci ha sempre dato un ritorno anche in immagine. Inoltre, lavorando in un settore affine, ci saremmo trattenuti il minimo indispensabile per non pesare in alcun modo sul lavoro del personale. Per il resto, è il 3° o 4° anno consecutivo che alloggiamo in questo Hotel in occasione del Vinitaly, torneremo sicuramente, ed il giudizio complessivo è più che positivo.
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Abbiamo pernottato nell'hotel la paul per il fine settimana, appena arrivati con scortesia ci hanno chiesto di pagare in anticipo tutto l'importo e il giorno dopo all'uscita ci hanno accusato di aver rubato gli asciugamani, facendoci sentire dei ladri davanti a tutti, per correttezza abbiamo aperto la valigia, ma in quella occasione dovevo chiamare direttamente la polizia, perche' non esiste una cosa del genere.
Siamo rimasti delusi al massimo, e sicuramente non metteremo piu piede in quell'albergo.
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Sala per la prima colazione estiva,per questo molto fredda. Non c'è un salotto per sedere.
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J'ai réservé une chambre avec vue sur le lac. Il y avait seulement une "petite" vue latérale et beaucoup de bruit coté route.
Le repas et le service étaient bien.
Piscine inutilisable car à l'ombre dès midi
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Petit déjeuner très décevant, ainsi que le service des chambres.
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Hotel bien situe et parfaitement adapte a la visite du lac .
la proximite de sirmione accessible a pied est un atout
la plage privee permet d' agreable moment ainsi que la piscine
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Pur avendo soggiornato solo per tre giorni l'impatto è stato ottimo
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Touristische Massenabfertigung besonders im Restaurant
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Nice place
our room "with lake view" really had view to the lake. On both sides
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