Reviews Affittacamere Rollando - Vernazza

Via Carattino 5, 19018 Vernazza (La Spezia) Map
Prices from € 130
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Affittacamere Rollando

Average Ranking

Good

7.4/10

on 38 surveys

39% of customers would book Affittacamere Rollando again

Average Rating

  • Cleanliness of the Rooms
    7.7
  • Room Comforts and Facilities
    6.8
  • Quality and services of the Hotel
    6.1
  • Staff Assistance
    6.6
  • Restaurant and bar
    4.4
  • Connections to the City
    10
  • Surrounding Area
    9.4
  • Accuracy of the website description
    7.4
  • Value for money
    6.4
  • Overall satisfaction
    6.9

Average Ranking

Good

7.4/10

on 38 surveys

39% of customers would book Affittacamere Rollando again

Anonymous
July 2012
Couple more than 35 years old
3.6/10
Would you return to this hotel?
No
3.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Emily
United Kingdom Country
October 2011
n/a
Would you return to this hotel?
Unsure
n/a
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Kim
United States Country
May 2011
Couple more than 35 years old
Exceptional
10/10

We enjoyed our stay at the B&B Rollando immensely! It was everything we dreamed of and more. We stayed in the first floor room and were situated above the main street of Vernazza. We really felt a part of the street and became a part of the neighborhood for our short stay. It was a fabulous room in a fabulous town. We loved it! The manager was excellent and very helpful!

Thank you for making our trip to Italy even more exceptional!

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Herve
France Country
April 2011
Couple more than 35 years old
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2011
Couple more than 35 years old
5.1/10
Would you return to this hotel?
No
5.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
March 2011
Couple more than 35 years old
Excellent
8.5/10
Would you return to this hotel?
Yes
Excellent
8.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
March 2011
Family with teenagers
4/10
Would you return to this hotel?
No
4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrew
United States Country
October 2010
Very good
8.3/10
Would you return to this hotel?
Unsure
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Joan
United States Country
September 2010
Traveller with friends
5.4/10
Would you return to this hotel?
No
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anna
Sweden Country
July 2010
Good
7.5/10
Would you return to this hotel?
Unsure
Good
7.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stein
Norway Country
May 2010
Couple more than 35 years old
2.8/10

The breakfast was terrible. No receipt for the payment. The room was not ready. No-one was there to meet me when I arrived. This is not a hotel, just a very simple room in a house. Noise from trains all night.

Would you return to this hotel?
No
2.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dror
Italy Country
December 2009
Couple more than 35 years old
Okay
5.7/10

Vary hard to get to the room with luggage.

the electricity fuse disconnected every time we used electric appliance.

the continental breakfast was not warm.

Would you return to this hotel?
No
Okay
5.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Heinen
Switzerland Country
December 2009
Traveller with friends
4.2/10

J'ai été très choquée par l'attitude des gens qui louent ces chambres. Ils ne voulaient chauffer les deux chambres que quelques heures l'après-midi sous prétexte que c'est la coutume dans la région, et il a fallu se battre pour obtenir qu'ils chauffent un tout petit peu. Ce qui s'appelle 'petit-déjeuner' était déplorable (=restaurant et bar?). Ils ont en outre été très désagréables lorsque nous avons protesté. A ne recommander à quiconque à aucun prix !

Les restaurants à l'extérieur sont très bien et l'ambiance extérieure aussi.

Would you return to this hotel?
No
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Irene
Norway Country
November 2009
Traveller with friends
Pleasant
6/10

There was no heating in the room, and we arrived on a relatively cold and humid day. We had to pay cash for the room at arrival and the contactperson left immediately. We called back, but she was not willing to do anything about the heating.

"Breakfast is included" is an exaggeration! In the room there was some coffee, tea and some biscuits for self-service, but far away from a breakfast, even from a continental breakfast.

Best regards

Irene Bergsnev

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Frank
France Country
October 2009
Family with small children
Pleasant
6.4/10
Would you return to this hotel?
Yes
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2009
Traveller with friends
Good
7.8/10

Room was very spacious and clean, had a mini fridge and there was coffee, tea, and packaged pastries for breakfast. Wasn't as noisy as I thought it was going to be, but it was cool when we were there. So, we slept with the windows closed.

Only thing that was really frustrating about the place was that there was very little hot water for showers. Only about 3 minutes of hot water and then it was ice cold. I ended up washing my hair in the sink once. Also, one evening we came back to the room after being out all day and found our door wide open. We left it locked. Not sure why someone went in there and then did not bother to close it and lock it. The room had not been cleaned. Everything was the same as we had left it.

Overall not a bad place, just had some quirks to it.

Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
William
United States Country
October 2009
Couple more than 35 years old
Good
7.8/10

It would have helped if we were told by the greeter that we needed to switch on the hot water heater. I would imagine that the room is an oven in the summer as it was quite warm the October night we were there. We loved Vernazza and found the room to be well located for the town

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Brod
France Country
October 2009
2.7/10

Beaucoup trop cher pour une très médiocre chambre à payer en liquide!

Would you return to this hotel?
Unsure
2.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
David
Australia Country
September 2009
Couple more than 35 years old
Pleasant
6.7/10

This is not a hotel but more of a bed sitter. Close to the station and too much train noise.

The facilities were very average with some lights not working, a refidgerator that was too small and inefficient. Breakfast was poor and preferred to eat in the outside cafe.

I couldn't recommend this place but it served its purpose for the time we had.

Would you return to this hotel?
No
Pleasant
6.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Edward Fusco
United States Country
September 2009
Couple more than 35 years old
Pleasant
6.9/10

The room was very small and a short distance from a noisy train station that had traffic most of the night.

Would you return to this hotel?
No
Pleasant
6.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ted
United States Country
September 2009
Couple more than 35 years old
Pleasant
6/10

This is a room, not a hotel. The primary concern we had is that when we arrived the door was locked. We finally tracked down the cleaning person a 1/2 block away through the assistance of the next door shopkeeper. She said this happens on a daily basis. They are imposing on their neighbors by not having a functional check-in system. A simple solution is to have a person at the door to meet guests at specified times of the day. I will not recommend this establishment unless this problem is rectified.

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Erling
Denmark Country
September 2009
Couple more than 35 years old
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
James
United Kingdom Country
September 2009
Couple more than 35 years old
Pleasant
6/10

This is not a hotel, this is a small room with some kitchen amenities and a bathroom. It is very basic but clean.

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Robert
United States Country
September 2009
Couple more than 35 years old
Pleasant
6.9/10

Abbiamo voluto la stanza con solo eccezioni minori. Non c'era nessuna carta igienica quando siamo arrivati. Emiliano ci diede un rotolo quando ho chiesto, ma occorreva un altro seguito poiché dovevamo rimanere 5 giorni. Non lo abbiamo mai visto nuovamente dopo la prima serata. C'era caduta improvvisa di intonaco dal soffitto e parete nella seconda camera da letto e non fogli aggiuntivi.

Would you return to this hotel?
Yes
Pleasant
6.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Clinton
United States Country
September 2009
Couple less than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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