Reviews Best Western Hotel Plaza - Naples

4 stelle
Piazza Principe Umberto 23, 80100 Naples Map
Prices from US$ 56
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Best Western Hotel Plaza

Average Ranking

Excellent

8.5/10

on 28 surveys

75% of customers would book Best Western Hotel Plaza again

Average Rating

  • Cleanliness of the Rooms
    9
  • Room Comforts and Facilities
    8.6
  • Quality and services of the Hotel
    8.3
  • Staff Assistance
    9.3
  • Restaurant and bar
    8.6
  • Connections to the City
    8.9
  • Surrounding Area
    6.2
  • Accuracy of the website description
    8.5
  • Value for money
    8.6
  • Overall satisfaction
    8.6

Average Ranking

Excellent

8.5/10

on 28 surveys

75% of customers would book Best Western Hotel Plaza again

Fred
United States Country
September 2018
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Claudia
Italy Country
March 2017
Traveller with friends
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
August 2014
Couple more than 35 years old
Pleasant
6.4/10

Frigobar della camera guasto.

Would you return to this hotel?
Unsure
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dawood
France Country
August 2013
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2013
Couple less than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Kwan Yee Connie
Hong Kong SAR Country
February 2013
Group
Pleasant
6.6/10
Would you return to this hotel?
Unsure
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Christian
Italy Country
December 2012
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fortune
United Kingdom Country
December 2012
Couple less than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Enrico
Italy Country
December 2012
Couple more than 35 years old
Good
7.1/10

Mancava il bidè.

Would you return to this hotel?
Yes
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Simone
Italy Country
December 2012
Family with teenagers
Exceptional
9.5/10
Would you return to this hotel?
Yes
Exceptional
9.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carlo
Italy Country
December 2012
Traveller with friends
Good
7.8/10

L'hotel era comodo e generalmente pulito, incomprensibile come uno degli ascensori sia rimasto sporco per tutto il tempo, con tracce di immondizia sul tappeto.

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giulia
Italy Country
December 2012
Couple less than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Salvatore
Italy Country
October 2012
Couple more than 35 years old
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Silvia
Argentina Country
September 2012
Couple more than 35 years old
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fernando
Italy Country
May 2012
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
André
France Country
November 2011
Family with teenagers
Pleasant
6.7/10
Would you return to this hotel?
Unsure
Pleasant
6.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
October 2011
Single business traveller
Good
7.5/10
Would you return to this hotel?
Yes
Good
7.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
October 2011
Couple more than 35 years old
Good
7.8/10

Segnalo la gentilezza e disponibilità del personale addetto che sopperisce a qualche piccolo "neo" della struttura.

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio
Italy Country
October 2011
Single business traveller
2.9/10

Albergo da non considerare per comunicazione e per indisponibilità.

Would you return to this hotel?
No
2.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giovanni
Italy Country
September 2011
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marco Polo
Mexico Country
June 2010
Couple more than 35 years old
Good
7.2/10

Seria muy bueno que ofrecieran huevos revueltos. Lo demás está bien.

Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Peter
Germany Country
May 2010
Couple more than 35 years old
Pleasant
6.3/10
Would you return to this hotel?
Unsure
Pleasant
6.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Agnes
Germany Country
August 2009
Couple more than 35 years old
Wonderful
9.3/10

Auf die Nähe zum Hauptbahnhof und das Umfeld hat das Hotel keinen Einfluss. Ein Restaurant/Cafe gibt es nicht im Hotel. Das Frühstück war toll

Would you return to this hotel?
Yes
Wonderful
9.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luc
France Country
July 2009
Family with small children
Pleasant
6.8/10

Hotel correct dans le centre de Naples et situé à 5 mn de la gare. Le quartier n'est pas le plus reluisant de Naples mais cela reste pratique pour tous les déplacements. Compte tenu que les séjours étaient en promo, le rapport qualité prix était tout à fait satisfaisant

Would you return to this hotel?
Unsure
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
January 2009
Couple less than 35 years old
Good
7/10
Would you return to this hotel?
Yes
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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