Reviews Imperial Grand Hotel Terme - Levico Terme
4 stelle
Average Ranking
Pleasant
6.9/10
on 11 surveys
Average Rating
- Cleanliness of the Rooms
7.6
- Room Comforts and Facilities
6.6
- Quality and services of the Hotel
6.2
- Staff Assistance
6.6
- Restaurant and bar
6.2
- Connections to the City
8.5
- Surrounding Area
8.6
- Accuracy of the website description
6.4
- Value for money
6.2
- Overall satisfaction
6.2
Average Ranking
Pleasant
6.9/10
on 11 surveys
27% of customers would book Imperial Grand Hotel Terme again
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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The Wi-Fi service was bad. And I needed the internet for work.
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Buchung für das 2. Zimmer wurde nicht gefunden, unfreundliche Behandlung, unbefriedigendes Verhalten der Rezeption
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Unfreundliches Personal, schlechte Deutschkenntnisse bei 4-Sternen, Essen miserabel - Fazit:nie wieder
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Ich war mit meiner Frau auf der Durchreise und wollte einmal das
Hotel kennen lernen. War soweit in Ordnung, im vierten Stock
sind die Zimmer sehr klein und hellhörig, das Hallenbad und das Außenbecken sind schon in die Jahre gekommen.
Unser Frühstück war auch soweit ok, üblich wie immer mit Rührei und Würstchen.
Das habe ich in kleinen Pensionen schon viel besser genossen.
Ein sehr wichtiger Ober rannte lautstark von Tisch zu Tisch um viele Gäste in ein für Ihn wichtiges Gespräch zu vertiefen - um dann seine Mitarbeiter noch wichtigere Anweisungen zu geben. War schon ein wenig lästig.
Das Hotel ist eben schon ein wenig in die Jahre gekommen.
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| Overall satisfaction |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Zimmer war sehr klein und laut (Klimaanlage unter dem Fenster). Auf Beschwerden wurde gar nicht reagiert oder erst nach mehrmaligem Nachfragen. (z.B. fehlen von Toilettenpapier, Minibar wurde nur nach mehrmaligem Anfragen aufgefüllt). Rezeptionisten teilweise unfreundlich. Plus war das Außenschwimmbad.
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| Overall satisfaction |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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