Reviews Hotel Al Ponte - Gradisca D'isonzo
3 stelle
Average Ranking
Exceptional
9.8/10
on 4 surveys
Average Rating
- Cleanliness of the Rooms
10
- Room Comforts and Facilities
10
- Quality and services of the Hotel
10
- Staff Assistance
8.8
- Restaurant and bar
9.9
- Connections to the City
8.8
- Surrounding Area
9.5
- Accuracy of the website description
10
- Value for money
8.8
- Overall satisfaction
10
Average Ranking
Exceptional
9.8/10
on 4 surveys
75% of customers would book Hotel Al Ponte again
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Problème de coordination entre la centrale de réservation et l'hotel :A notre arrivée le prix annoncé par la centrale ne correspondait plus (erreur sur le nombre de personne) le prix donné par la centrale de réservation pour les chambres matrimoniales, en principe pour deux personnes, nous avait été donné pour une personne seulement. Tractations extrémement désagréables avec la direction de l'hôtel, qui demandait le double du prix annoncé par la centrale et qui semblait douter de notre bonne foi. Soyez donc plus précis, lors du descriptif quand au nombre d'occupant d'une chambre. L'erreur ne nous imputant pas, nous aurions souhaitez plus d'élégance dans le comportement des gérants d'un hôtel de cette catégorie. En effet, après une heure et demi de discussion, nous avons bien payé le prix que la centrale nous avait confirmé par E.mail mais au matin, la première collation a été réduite à son simple minimum, nous espérions moins de mesquinerie de la part d'un hotel de cette classe.
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
