Reviews Relais La Solaia - Civitella In Val Di Chiana
Average Ranking
Good
7.5/10
on 4 surveys
Average Rating
- Cleanliness of the Rooms
9.4
- Room Comforts and Facilities
7.3
- Quality and services of the Hotel
8.8
- Staff Assistance
5.5
- Restaurant and bar
5.5
- Connections to the City
5.5
- Surrounding Area
9.4
- Accuracy of the website description
9.5
- Value for money
6.6
- Overall satisfaction
6.6
Average Ranking
Good
7.5/10
on 4 surveys
25% of customers would book Relais La Solaia again
details
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Leider ist wie alles in Italien, vor dem leichten Zerfall: Dusche spritzt in jede Richtung, Heizofen funktioniert nicht, Fön unbrauchbar
( Schlauch gerissen), Fernseher nur Ital. Sender zu Empfangen. Zimmer sehr spartanisch eingerichtet um nicht zu sagen sehr kalt. Klosettspülung funktionierte nicht ( Drückertaste musste demontiert werden um zu Spülen.) Am ersten Morge sehr schlechter Sevice im Restaurant .
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Durant notre séjour la piscine n'était pas chauffée. Elle est équipée d'un chauffage solaire qui manifestement ne fonctionnait pas .On nous a rétorqué que le temps était mauvais, nous avons cependant bénéficié de quelques très belles journées et il n'y avait toujours pas d'arrivée d'eau plus chaude dans la piscine. Lors d'un séjour l'an dernier nous avions pu constater le bon fonctionnement de ce type de chauffage.
La piscine étant désertée par les clients, il n'y avait pas de service bar au bord de celle-ci.
Le jardin est splendide et parfaitement entretenu.
On souhaiterait un mode d'emploi du téléviseur.
L'acceuil pourrait être plus chaleureux !
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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