Reviews Hotel San Carlo - Milan

3 stelle
Via Napo Torriani 28, 20124 Milan Map
Prices from € 50
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Hotel San Carlo

Average Ranking

Good

7.2/10

on 150 surveys

38% of customers would book Hotel San Carlo again

Average Rating

  • Cleanliness of the Rooms
    7
  • Room Comforts and Facilities
    5.9
  • Quality and services of the Hotel
    6.4
  • Staff Assistance
    7.7
  • Restaurant and bar
    6.4
  • Connections to the City
    10
  • Surrounding Area
    7.7
  • Accuracy of the website description
    7.1
  • Value for money
    6.8
  • Overall satisfaction
    6.4

Average Ranking

Good

7.2/10

on 150 surveys

38% of customers would book Hotel San Carlo again

Ellen
Canada Country
October 2010
Traveller with friends
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michel
Switzerland Country
September 2010
Traveller with friends
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carlo
Germany Country
July 2010
Single business traveller
3.1/10

Das Hotel hatte an den Abend, an dem ich da übernachtete, kein warmes Wasser. Es wurde beim Einchecken zwar darauf hingewiesen, aber es wurde kein Preisnachlass angeboten.

Die Zimmernummer an der Zimmertür war nicht vollständig (nur eine Ziffer von 3), so dass das Finden des richtigen Zimmers auf gut Glück erfolgt ist.

Sämtliche Teppiche im Hause (Zimmer und Flur) waren voll dunkler Flecken und Ränder, im Zimmer hat es stark nach Rauch gestunken, die Gardinen waren grau und haben ebenfalls nach Rauch gestunken. Ich musste eine gute Stunde gründlich lüften, um überhaupt da verweilen zu können. Das Mobiliar war alt und hat keinen 'stabilen' Eindruck gemacht, im Fernsehen konnte man gerade 3 Programme sehen. In der Minibar befanden sich lediglich eine Flasche Wasser und eine abgelaufene Tüte Chips.

Das Bad war mit alten, zum Teil kaputten Marmorfliesen gefliest, der Wasserhahn war defekt, der Duschkopf ebenfalls (da es aber an den Abend kein warmes Wasser gab, habe ich da nicht geduscht, aber ich hätte auch nicht duschen wollen). Im Zimmer habe ich meine Schuhe nicht ausgezogen, so dreckig erschien mir der Boden.

Die Bettwäsche war zwar sauber, aber das Kopfkissen hatte keinen Bezug und die Tagesdecke hat stark nach Rauch gestunken.

Das Personal war zwar freundlich, aber auf meine Reklamation hieß es, das Hotel würde in ein paar Wochen schließen. Mir wurde lediglich diese Antwort gegeben.

Would you return to this hotel?
No
3.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
John
United States Country
July 2010
Couple more than 35 years old
5/10

The Air Conditioning was out and the staff said the owner was selling the hotel and would not have it fixed. It was 30C

Would you return to this hotel?
No
5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lauren
United States Country
June 2010
Exceptional
9.8/10
Would you return to this hotel?
Unsure
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Beilei
Italy Country
June 2010
3/10

Tiny room with old furniture and the whole hotel environment is a bit smelly. The only good thing is that it is very close to the train station.

Would you return to this hotel?
Unsure
3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Serena
Italy Country
June 2010
Single business traveller
5.4/10

Non c'era nemmeno l'acqua calda per la doccia.

Would you return to this hotel?
No
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Graziella
France Country
June 2010
Traveller with friends
5.3/10
Would you return to this hotel?
No
5.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2010
Couple more than 35 years old
5.4/10

Non siamo rimasti soddisfatti della pulizia del bagno. Non scaricava bene lo sciacquone.

Would you return to this hotel?
No
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2010
Single business traveller
4.5/10
Would you return to this hotel?
No
4.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Judith
Spain Country
May 2010
4.3/10

El precio bien pero la habitaciòn deplorable y el desayuno fatal, sin contar que la habitaciòn fue sin nevera. La habitaciòn horrorosa, una pocilga.

Would you return to this hotel?
No
4.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Single business traveller
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
May 2010
Traveller with friends
5.4/10

Camere vecchie, nessuna saponetta nel bagno.

Would you return to this hotel?
Unsure
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Single business traveller
Pleasant
6.4/10

1. No Wall lamp (only 2 desk lamps one of which was not working!)

2. Wall was moulded

3. Bed was not straight/ it was uncomfortable

4. The sink was blocked so I had to stick my hands to unblock it

5. The toilet is actually under the mirror/sink so using the toilet is like a puzzle

6. 5 TV channels (all italian) 2 of which didn't show a clear image anyway

7. Loud noises of the birds in the early hours

8. Could hear the people from next door

9. The poorest hotel breakfast I ever experienced in my life. No toast, no ham or cheese.. just bread, croisant and cerials

10. No free internet access

The good things:

1. Opposite the central milan station (half a minute walk)

2. Very good staff service

3. Even if in a bad state, it was very clean (the hotel and the room)

4. Can place belongings to the hotel's safe for free

Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Single business traveller
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Good
7.2/10
Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Pleasant
6.8/10
Would you return to this hotel?
Unsure
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cristina
Italy Country
May 2010
Family with small children
Good
7.2/10
Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carla
Italy Country
May 2010
Traveller with friends
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maria
Italy Country
May 2010
Family with teenagers
4.6/10

Necessita di urgente ristrutturazione; non è assolutamente un hotel 3 stelle; i servizi all'interno delle camere sono improponibili e dai tubi emana cattivo odore.

Would you return to this hotel?
No
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gianluca
Italy Country
May 2010
Single business traveller
Good
7.3/10
Would you return to this hotel?
Yes
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Traveller with friends
Pleasant
6.4/10
Would you return to this hotel?
Unsure
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gabriele
Italy Country
May 2010
Single business traveller
Pleasant
6.6/10
Would you return to this hotel?
Yes
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Elisabeth
Italy Country
May 2010
Single business traveller
Pleasant
6.4/10
Would you return to this hotel?
Unsure
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gian Pietro
Italy Country
May 2010
Family with teenagers
Good
7.6/10

Nel complesso non era male.

La pulizia dei bagni in camera lascia a desiderare.

Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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