Average Ranking
Excellent
8.6/10
on 7 surveys
Average Rating
- Cleanliness of the Rooms
10
- Room Comforts and Facilities
9.4
- Quality and services of the Hotel
9.1
- Staff Assistance
8.5
- Restaurant and bar
8.2
- Connections to the City
7.5
- Surrounding Area
5.1
- Accuracy of the website description
8.1
- Value for money
9.4
- Overall satisfaction
8.5
Average Ranking
Excellent
8.6/10
on 7 surveys
57% of customers would book Hotel San Mauro again
Cordialità, pulizia e tranquillità assoluta. Hotel ottimo veramente!!!!!!
details
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Ottimo lo consiglio a tutti.
details
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Très mal situé,environnement sale et peux propice à des vacances. Même si l'hotel est correct je déconseille vivement.
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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I had superior twin booked. When we arrived the staff were pretending they didn't understand and they checked me in to a standard room. They where saying that they had no superior twins available. I asked to see other superior rooms. After 1/2 hour they called me saying that they had made a mistake and they had a superior twin available. We moved into the superior twin and went for dinner. Got back at 11 pm to the hottest room in the world. The AC was set to 29° C and I could not change it! I called the reception and they said that it is ok. I was so angry! Went downstairs to the reception and asked if she would like to go to my room to check how hot it was and for 150 euro per night this is an outrage. They turned the AC on. But I got up at 4 am because the room was so hot again and the AC was off! The fan was on to make us think it was the AC working! Never again!
details
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Sarebbe bello poter usare la piscina esterna che purtroppo non è dotata di lettini. Per il resto tutto molto positivo!
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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