Average Ranking
Good
7.5/10
on 3 surveys
0% of customers would book Hotel Universal again
Average Rating
- Cleanliness of the Rooms
8.8
- Room Comforts and Facilities
6.6
- Quality and services of the Hotel
7.3
- Staff Assistance
9.5
- Restaurant and bar
6.6
- Connections to the City
8.8
- Surrounding Area
6.6
- Accuracy of the website description
7.3
- Value for money
6.6
- Overall satisfaction
8.1
Average Ranking
Good
7.5/10
on 3 surveys
0% of customers would book Hotel Universal again
Anonymous
July 2012
Couple more than 35 years old
Excellent
8.5/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
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| Overall satisfaction |
Manfred
Austria 
June 2010
Family with small children
4.5/10
Would you return to this hotel?
No
4.5/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Norlander
Sweden 
June 2009
Couple more than 35 years old
Good
7.4/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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