Reviews La Residenza Hotel Residence - Messina

4 stelle
Via Xvii Luglio 115, 98123 Messina Map
Prices from US$ 59
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La Residenza Hotel Residence

Average Ranking

Good

7.8/10

on 28 surveys

64% of customers would book La Residenza Hotel Residence again

Average Rating

  • Cleanliness of the Rooms
    8.5
  • Room Comforts and Facilities
    7.5
  • Quality and services of the Hotel
    7.5
  • Staff Assistance
    8
  • Restaurant and bar
    5.8
  • Connections to the City
    9.5
  • Surrounding Area
    8.5
  • Accuracy of the website description
    7.4
  • Value for money
    7.5
  • Overall satisfaction
    7.4

Average Ranking

Good

7.8/10

on 28 surveys

64% of customers would book La Residenza Hotel Residence again

Gary
Switzerland Country
October 2016
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Salvatore
Italy Country
October 2016
Couple more than 35 years old
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Yhosemar
Austria Country
July 2016
Single business traveller
Pleasant
6.4/10

There was no wifi available in the rooms. Also was really hard to manage the arrival or any situation after 8pm because there was no receptionist.

Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jean-Paul
Luxembourg Country
June 2016
Couple more than 35 years old
3.4/10

Eine schwarze Riesenwand versperrt jeden Blick aus dem einzigen Fenster, Schwüle und kein Luftaustausch durch den Innenhof

Would you return to this hotel?
No
3.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maurizio
Italy Country
November 2015
Couple more than 35 years old
Very good
8.4/10

La Residenza è situato in un antico palazzo ristrutturato nel quale sono state ricavate le camere, i pavimenti sono quelli storici originali dove si vede tutta la vita che vi ha camminato sopra. Ci sono stato più volte ed ogni camera è diversa dalle altre, cambia la dimensione del bagno privato ed alcuni sono più nuovi di altri. E' dichiarato un 4 stelle, in realtà è più un 3 stelle con qualche segno del tempo ma non c'è niente di cui lamentarsi per il prezzo che propone! La pulizia è ottima e le camere alte e ampie. La colazione offre quanto basta. Posizione centrale comoda per i mezzi di comunicazione pubblici. Penso sia un ottimo compromesso tra la qualità che offre ed il prezzo richiesto.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pietro
Italy Country
February 2014
Single business traveller
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Assunta,roberta
Italy Country
June 2013
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
January 2013
Single business traveller
Excellent
8.9/10
Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fulvio
Italy Country
August 2012
Single business traveller
Good
7.8/10

Peccato per la mancanza di personale alla reception in alcune ore della giornata, da la sensazione di abbandono.

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roberta
Italy Country
May 2012
Family with teenagers
Pleasant
6.8/10
Would you return to this hotel?
Unsure
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Valentina
Italy Country
September 2011
Family with teenagers
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
March 2011
Single business traveller
Exceptional
10/10

Ottima scelta, hotel accogliente e pulito e con personale disponibile.

Consiglio a tutti un soggiorno presso questa struttura proprio nel cuore della città. Le camere sono dotate di angolo cottura.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carlos
Italy Country
January 2011
Single business traveller
Exceptional
9.6/10

Ambiente elegante e raffinato, proprio nel cuore della città. Pulizia e professionalità ben al di sopra delle mie aspettative. La cortesia del personale eccellente! Buona prima colazione.

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
July 2010
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Edoardo
Italy Country
January 2010
Single business traveller
3.8/10

Albergo non corrispondente alla categoria.

Would you return to this hotel?
No
3.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maria Immacolata
Italy Country
November 2009
Very good
8.3/10
Would you return to this hotel?
Yes
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Daniele
Italy Country
October 2009
Couple less than 35 years old
Good
7/10
Would you return to this hotel?
Yes
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
October 2009
Family with teenagers
Pleasant
6.8/10
Would you return to this hotel?
Unsure
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Enrico
Italy Country
September 2009
Couple more than 35 years old
4.8/10
Would you return to this hotel?
Unsure
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
August 2009
Family with small children
4.2/10

Note negative in camera:

- aria condizionata non gestibile dalla camera e pertanto anche non volendola ho dovuto subirla "anche di notte"

- nella camera non si sa da quanto tempo non entrasse una aspirapolvere

- bagno/box doccia al disotto di ogni aspettativa per un 4 stelle (chewingum attaccate nel box doccia, kit per l'igiene personale insufficiente)

- pubblicità ingannevole in merito alla televisione, sul sito e sui depliant viene menzionata la TV satellitare e Sky Tv ed invece si riusciva a vedere bene solo Rai 1 malissimo Rai 2 - Rai 3 - Rete 4 - Canale 5, Italia 1 inesistente e senza possibilità di sintonizzazione

- cassetta di sicurezza non fissata e pertanto con possibilità di portarsela a spasso

Note negative in albergo:

- colazione pessima per qualità e quantità, senza nessuna assistenza o presenza di personale, credo che una cosa del genere non esiste neppure in hotel a 2 stelle

Riassumendo: L'AVEVO SCELTO PERCHE' MI SONO FIDATO DELLA PUBBLICITA' IN INTERNET E PER LA SUA POSIZIONE CENTRALE, CONSONA ALLE MIE ESIGENZE, MA E' STATA UNA DELUSIONE TOTALE, DI CERTO NON LO CONSIGLIERO' A NESSUNO.

Would you return to this hotel?
No
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Aitzol
Spain Country
August 2009
Traveller with friends
Pleasant
6/10
Would you return to this hotel?
Yes
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Laura
Italy Country
July 2009
Couple more than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jürgen
France Country
July 2009
Traveller with friends
3.6/10

Das war ein absoluter reinfall. 4 sterne waren das niemals, mit beiden augen zugedrückt vielleicht noch 2. keine milch, kein wasser zum frühstück, kein internet und kein funktionierender computer. das beste war noch der parkplatz vor dem hotel, das war dann aber auch alles. nie wieder!!!

Would you return to this hotel?
No
3.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio
Italy Country
June 2009
Family with teenagers
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
May 2009
Couple more than 35 years old
Pleasant
6.6/10
Would you return to this hotel?
Unsure
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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