Average Ranking
Good
7.5/10
on 4 surveys
50% of customers would book UNA Hotel Tocq again
Average Rating
- Cleanliness of the Rooms
7.2
- Room Comforts and Facilities
7.2
- Quality and services of the Hotel
7.7
- Staff Assistance
6.6
- Restaurant and bar
4.4
- Connections to the City
9.5
- Surrounding Area
8.8
- Accuracy of the website description
8.1
- Value for money
6.6
- Overall satisfaction
8.1
Average Ranking
Good
7.5/10
on 4 surveys
50% of customers would book UNA Hotel Tocq again
Anonymous
September 2011
Couple less than 35 years old
Good
7.8/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Giuseppe
Italy 
December 2010
Single business traveller
Good
7.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Daniela
Italy
December 2008
Family with teenagers
4.9/10
Ho dimenticato il caricabatterie del telefono in camera. Ho chiamato chiedendo che mi venisse recapitato a mie spese e mi è stato risposto che l'albergo nonpuò dare questo servizio. Ho dovuto pensarci io. Non commento.
Would you return to this hotel?
No
4.9/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Mauro
Italy
November 2008
Family with teenagers
Pleasant
6.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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