Average Ranking
Good
7.6/10
on 40 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.6/10
on 40 surveys
67% of customers would book B & B Residenza Ai Giardini again
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Rooms are very nicely redone and clean. The location is good / close to Giardini boot stop or just a 10 min walk to San Marco Square.
However, B&B staff is only present in the morning - we had to call a number signposted at the door to get the door access code. Although we had reserved through Initalia.it the day before our arrival our names were not on the list but we got a room...
Overall I was fully satisfied and would come again.
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La habitación está bastante bien, muy bonita , todo nuevo, con cocina incluida dentro. El sitio es estupendo, pudiendo ir andando al centro en 20 minutos, un gran jardín allado, tranquilo.... Durante el día no hay nadie en la Residencia, ni si quiera cuando llegas, pero te dejan preparada la llave para que no tengas problemas. Algo caro, pero viendo los precios que hay en Venecia bastante bien. Ideal si vas con niños pequeños por el tema de tener cocina enel cuarto.
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In due giorni non abbiamo trovato una persona del personale che parlasse italiano. Nemmeno fossimo in USA.
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Wenn Kreditkarte angegeben wird und nur Barzahlung dann vor Ort gesagt wird, ist es schlecht. Zwei Stunden hat es Zeit gekostet mit Kreditkarte das Geld zu besorgen.Die Umtausch-Kosten wollte das Hotel zuerst nicht übernehmen.
Doch dann das es geklappt.
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Le gros problème était la modalité de paiement
En effet , la gérante de cet hotel n'acceptait que le paiement comptant alors que la confirmation de réservation que vous nous avez adressée mentionnait l'acceptation par l'hôtel de s cartes visa.
Nous avons donc dû retirer de l'argent liquide dans une banque mais la somme était limitée car nous n'avions pas la carte internationale
Nous ne pensons pas que cette pratique soit très legale et dans le cas contraire les clients devraient y être informés avant leur départ
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