Average Ranking
Excellent
8.6/10
on 160 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.6/10
on 160 surveys
67% of customers would book Hotel Donatello again
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C'era odore di fumo nella stanza.
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Le inservienti, alle 7,30 parlavano ad alta voce nel corridoio. Dalla camera al piano superiore, forse riservata o privata, a tutte le ore rumore di tacchi di donna
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Camera piccola, bagno microscopico e la doccia funzionava male: tutte le volte che la usavamo si allagava il bagno e l'acqua calda alla sera non veniva, al mattino sì. La signorina Olga, alla reception, non è stata molto cortese quando le ho fatto presente questi inconvenienti; avrei voluto capire se sbagliavo io ad aprire il rubinetto (non c'era indicazione caldo freddo) ma alle 5 del pomeriggio nessuno del personale poteva salire un momento in camera per farmi vedere il corretto funzionameto della doccia. Non credo che ritornerò lì anche se si trova in pieno centro e vicino alla stazione.
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