Reviews Hotel Villa Malpensa - Vizzola Ticino
4 stelleAverage Ranking
Excellent
8.9/10
on 85 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.9/10
on 85 surveys
71% of customers would book Hotel Villa Malpensa again
The price level in estaurante was high. Th soup was delicious but the maincourse was totally oversalted and almot impossible to eat. 26 Euro is far to much to pay fo a meat lik that. we complained to the chief ad got some desserts instead. But the meat was so bad we actualy ought to send it back to the ktche.
The hotel and its sevice was excellent.
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The location to the airport was the attraction to booking this stay and that was exceptionally convenient. The facility was very stately and clean and a great alternative to your usual "business" hotel accommodations near an airport. The bar service was very friendly and accommodating as well. The usage of the internet connection was not very good to access a boarding pass online however and the desk was of little help with that.
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Beautiful Surroundings. VERY BAD Service, They want to be a High Class Hotel and could be with the surroundings, but the inside looks like a bad Travel Lodge, the lifts smelt of wee.
The staff want the business but not the customers it attracts due to price and closeness to the Airport, they look down their noses at you. The Restaurant Staff are the worst, I had to wait 20mins for them to sit me down and the restaurant only had 4 people in it, the food was dreadful and expensive, do not let them select the wine, I think they must be on commission.
I travel alot with my job and selected this hotel because it was close to the Airport, it was one of the worst Hotels I have stayed in because of the service.
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