Average Ranking
Excellent
8.7/10
on 108 surveys
72% of customers would book Hotel Metropole Suisse Au Lac again
Average Rating
- Cleanliness of the Rooms
9.2
- Room Comforts and Facilities
8.2
- Quality and services of the Hotel
8.2
- Staff Assistance
8.7
- Restaurant and bar
8.1
- Connections to the City
9.9
- Surrounding Area
9.6
- Accuracy of the website description
8.9
- Value for money
8
- Overall satisfaction
8.4
Average Ranking
Excellent
8.7/10
on 108 surveys
72% of customers would book Hotel Metropole Suisse Au Lac again
Teresa
Italy 
March 2008
Traveller with friends
Okay
5.6/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
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| Overall satisfaction |
Bernhard
Switzerland 
March 2008
Single business traveller
5.4/10
Ich wurde in einem Zimmer untergebracht, das nach kaltem Rauch stank. Die Klimaanlage war ausser Betrieb, der Lärm bei geöffnentem Fenster unausstehlich.
Ich bin über alle Massen enttäuscht über die miserable Unterbringung und das stinkende, lärmige Zimmer ohne Klimaanlage.
Would you return to this hotel?
No
5.4/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Baerbel
Switzerland
March 2008
Couple more than 35 years old
5.1/10
Would you return to this hotel?
Yes
5.1/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Giovanni
Italy
February 2008
Pleasant
6.4/10
Mancanza parcheggi autovetture.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Anonymous
February 2008
Traveller with friends
Good
7.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Jean
France 
February 2008
Couple more than 35 years old
Exceptional
9.8/10
Absolument parfait..Rare en Italie où les normes hôtelières ne sont pas les nôtres.
Personnel excellent ,vraiment rien à dire.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Anonymous
January 2008
Okay
5.8/10
LA CAMERA ACCOGLIENTE...BUONA LA PULIZIA..GIUDIZIO BUONO
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Dario
Italy
December 2007
Couple more than 35 years old
Pleasant
6.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Noemi
Spain 
November 2007
Couple less than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Philippe
France
October 2007
Family with teenagers
Pleasant
6.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Renate
Switzerland
October 2007
Traveller with friends
3.8/10
Das Preis/Leistungsverhältnis und die Gast-Freundlichkeit des Personals läst sehr zu Wünschen übrig. Im Internet wurde ebenfalls nichts von der Hauptstrasse neben dem Hotel erwähnt.
Would you return to this hotel?
No
3.8/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Odvárková
Czech Republic 
October 2007
Couple more than 35 years old
Very good
8.3/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Anonymous
September 2007
Couple more than 35 years old
Excellent
8.9/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Antonella
Italy
August 2007
Single business traveller
Good
7.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Yvonne
Finland 
July 2007
Family with small children
Excellent
8.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Anne
France
July 2007
Pleasant
6.4/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Albert
Switzerland
June 2007
Traveller with friends
Okay
5.6/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Pasquale
Italy
February 2007
Single business traveller
4.2/10
Would you return to this hotel?
Unsure
4.2/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Mario
Spain
October 2006
Traveller with friends
Good
7/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
O'Dea
United States 
August 2006
Couple more than 35 years old
Good
7.5/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Jess
Switzerland
August 2006
Traveller with friends
Excellent
8.7/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Gwenaelle
France
July 2006
Couple less than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Barbara
Italy
July 2006
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Bruno
France
July 2006
Couple more than 35 years old
Good
7/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Monica
United States
July 2006
Single business traveller
Exceptional
10/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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