Average Ranking
Very good
8.2/10
on 32 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.2/10
on 32 surveys
46% of customers would book Hotel Palace again
details
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Alla reception dell'hotel avevo espressamente richiesto che la camera fosse dotata di climatizzatore visto che portavo con me anche mia figlia di 22 mesi e mi è stato confermato che lo era. Prima di partire visto le temperature di quei giorni, ho richiamato per conferma e mi e stato detto che l'aria condizionata era rotta, ma che mi avrebbero messo a disposizione un ventilatore. Il booking mi aveva anche concesso di annullare la prenotazione anche se fuori dai termini, ma non abbiamo potuto cambiare perche' non c'era disponibilita'. Al mio arrivo in hotel ho scoperto di essere stata presa in giro, visto che la camera non era neanche dotata di impianto di condizionamento. Quando sono andata in reception mi e stato detto che non si poteva fare niente e non si sono nemmeno preoccupati.
details
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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Près d'un cinéma qui passait "The Rite". On entend pas mal mais c'est que le soir donc ça va.
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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