Reviews B&B Hotel Bologna - Castel Maggiore
3 stelleAverage Ranking
Very good
8.1/10
on 181 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.1/10
on 181 surveys
76% of customers would book B&B Hotel Bologna again
Avevamo chiesto una camera tripla invece ci è stata data una doppia con l'aggiunta di un letto alquanto scomodo.
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Arrivato con la famiglia in hotel effettuo la registrazione dei dati, ma al momento di salire in camera con due bambini piccoli e le valigie, apprendo dalla reception che non funziona l'ascensore e che quindi avrei dovuto fare le scale. Chiedo gentilmente in reception di essere aiutato a portare le valigie in camera visto che arrivare al secondo piano con l'ascensore non funzionante trasportando 3 valigie con due bambini in braccio che dormono sarebbe stato difficoltoso. La ragazza alla reception risponde che non fanno facchinaggio; quindi esausto del viaggio affrontato e demoralizzato per la risposta ricevuta mi accingo a fare due viaggi sopra e sotto. Ultimato il tutto ed una volta sistematomi in camera, decido di fare una doccia in modo da potermi rilassare, ma in quel momento idilliaco va via la luce allora sotto la doccia pensavo ma sarò mica su scherzi a parte? chiedo a mia moglie di vedere se fuori nel corridoio ci stava la luce, ma mi riferiva che ci stava parecchia gente che era rimasta al buio. Decido di chiamare la reception che mi dice: si Signore provvedo subito! Sono passati 55 minuti dalla chiamata alla reception ed in camera buio assoluto. Esausto della situazione mi vesto e scendo chiedendo chiarimenti, mi viene detto che lui non saprebbe dove toccare. Per farla breve in tutta questa vicenda l'unica fortuna è stata quella, che avendo una determinata conoscenza sugli impianti elettrici individuo il corto circuito in una camera che generava il guasto facendo tornare la luce nel piano. Se pensate che mi abbiano ringraziato vi sbagliate! Adesso sono passati due mesi e mi chiedo ma è ancora aperto questo hotel?
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L'unico difetto è che la struttura è localizzata a ridosso di ripetitori.
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J'ai déjà séjourné dans cet hôtel. Il y a 3 ans et grâce au GPS le problème de retrouver l'hotel la nuit ne pose plus de probleme, cependant franchir le pas d'y restaurer à la vue de la grande salle vide donne le sentiment qu'on va déranger et nous pousse à ressortir pour dîner à Bologne, on se contenterai de salades et pâtes ou pizza le soir au bord d'une piscine qui manque cruellement dans les hôtels en Italie. Le confort est et le prix sont corrects, voir excellent, petit déjeuner satisfaisant, les antennes, radars gâchent l'image de l'hôtel qui reste malgré tout un très bon hôtel.
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This hotel has a fantastic restaurant and buffet breakfast service. We were very impressed and enjoyed our stay, but unfortunately we had to pay for taxi rides to get to town or the train station.
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Il soggiorno nel vostro hotel si è rivelato stressante: solo all'arrivo in hotel, alle h 22:30, ci è stato comunicato che a causa di problemi interni bisognava andare a Ferrara. Di fronte al rifiuto degli ospiti di recarsi a Ferrara la situazione è stata risolta solo dopo un'ora e mezza con una camera doppia organizzata come tripla risultando così molto stretta. Io credo che sia importante alloggiare nella città scelta oltre che nell'albergo scelto. Bisogna tener conto che per qualcuno potrebbe rappresentare una difficoltà davvero grande solo il pensiero di doversi spostare in una città diversa da quella prevista, al di là delle vere e proprie difficoltà pratiche.
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L'unica cosa è che l'hotel mi ha dato una matrimoniale e non una tripla come io ho pagato perché quest'ultima aveva 3 letti singoli e non era disponibile. Perché ho dovuto ugualmente pagare per una tripla, quando la matrimoniale costava meno? Quantomeno potevano darmi uno sconto futuro o altro.
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