Average Ranking
Wonderful
9.1/10
on 85 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.1/10
on 85 surveys
81% of customers would book Actor Hotel again
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When we arrived, the room was not really clean so I did a little bit of cleaning myself. Also the cleaning during the first three days of our stay was not really good. The last three days it was considerably better. Telephone and refrigerator didn't work; moreover there was mold in the refrigerator. The shower showed some mold (?, at least black stripes and spots) too. The breakfast room is dreadful and not clean: the cats which roam about the whole hotel (even your room if you don't take care) wander also about the breakfast room and are even on the tables.
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L'hôtel était très confortable et la douche tellement moderne que nous n'avons pas su nous en servir, il n'y avait pas d'eau chaude. Le petit déjeuner était très insuffisant et léger: 3 croissants restaient seulement, pas de pain. Il a fallu redemander du café par 2 fois!
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All'arrivo in hotel, la reception non aveva provveduto a registrare la mia prenotazione. In seguito l'hotel ha registrato il mio arrivo garantendomi le medesime condizioni disponibili al momento della prenotazione.
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