Reviews Best Western Plus City Hotel - Genoa

4 stelle
Via San Sebastiano 6, 16123 Genoa Map
Prices from US$ 91
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Best Western Plus City Hotel

Average Ranking

Wonderful

9.4/10

on 57 surveys

77% of customers would book Best Western Plus City Hotel again

Average Rating

  • Cleanliness of the Rooms
    9.7
  • Room Comforts and Facilities
    9.3
  • Quality and services of the Hotel
    9.2
  • Staff Assistance
    9.6
  • Restaurant and bar
    8.7
  • Connections to the City
    10
  • Surrounding Area
    9.5
  • Accuracy of the website description
    9.2
  • Value for money
    8.9
  • Overall satisfaction
    9.4

Average Ranking

Wonderful

9.4/10

on 57 surveys

77% of customers would book Best Western Plus City Hotel again

Mario
Switzerland Country
October 2016
Traveller with friends
Very good
8.2/10
Would you return to this hotel?
Unsure
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sara
Italy Country
March 2015
Family with teenagers
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrey
Russia Country
April 2014
Couple less than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Peter
Finland Country
December 2013
Couple more than 35 years old
5.4/10
Would you return to this hotel?
No
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ronald
United Kingdom Country
September 2013
Traveller with friends
Exceptional
10/10

Excellent always love this hotel

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Abigail
South Africa Country
September 2013
Family with teenagers
Excellent
8.6/10

Hotel website shows much bigger rooms and bathrooms. Shower not very clean. Staff very friendly, Great Breakfast and Location. Free wifi.

Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roberto
Italy Country
September 2013
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
June 2013
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Emma
United Kingdom Country
August 2011
Traveller with friends
Exceptional
9.8/10

Fantastic location, wonderful hotel. Parking somewhat pricey at 25 Euros but would recommend highly.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marilinda
Italy Country
May 2011
Couple more than 35 years old
Exceptional
9.6/10

Il mio soggiorno è stato ottimo, l'unica delusione è stato il ristorante. Abbiamo scelto di cenare nell' hotel e ci aspettavamo qualcosa di più o forse abbiamo sbagliato la scelta delle pietanze. Ottima anche l' accoglienza e la disponibilità del personale.

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrea
Italy Country
April 2011
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maria
Italy Country
April 2011
Single business traveller
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Grazia
Italy Country
April 2011
Traveller with friends
Exceptional
10/10
Would you return to this hotel?
Unsure
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Renato
Italy Country
August 2010
Family with small children
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vita Maria
Italy Country
August 2010
Family with teenagers
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vita Maria
Italy Country
August 2010
Family with teenagers
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antje
Germany Country
July 2010
Family with small children
Good
7.6/10
Would you return to this hotel?
Unsure
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Nicola
Italy Country
July 2010
Family with teenagers
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2010
Family with teenagers
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2010
Couple more than 35 years old
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Matthieu
France Country
April 2010
Couple less than 35 years old
Very good
8.4/10

Dommage que les menus du restaurant ne soient pas traduits en français

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gianfranco
Italy Country
March 2010
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Philippe
France Country
February 2010
Family with small children
Wonderful
9.4/10

Il rumore di discussioni tra giovani la prima sera e una festicciola tra giovani la seconda sera forse sotto l'albergo (c'erano coriandoli per terra davanti all'ingresso dell'hotel, colpa di San Valentino?) ci ha impedito di dormire serenamente.

Purtroppo è difficile localizzare la provenienza di un rumore. Abbiamo avvisato il sorvegliante notturno che è venuto al nostro piano ma senza esito soddisfacente!

Cordiali saluti dalla Signora Indorato

Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roberto
Italy Country
January 2010
Family with small children
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wing Boo
United Kingdom Country
September 2009
Pleasant
6.8/10

The outstanding feature of this hotel is the central location-couldn't be bettered.

The breakfast coffee is awful-lukewarm and taste like mud.

Would you return to this hotel?
Unsure
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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