Reviews Locanda di Palazzo Cicala - Genoa

4 stelle
Piazza San Lorenzo , 16123 Genoa Map
Prices from € 119
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Locanda di Palazzo Cicala

Average Ranking

Very good

8.2/10

on 69 surveys

65% of customers would book Locanda di Palazzo Cicala again

Average Rating

  • Cleanliness of the Rooms
    8.8
  • Room Comforts and Facilities
    8.1
  • Quality and services of the Hotel
    7.4
  • Staff Assistance
    8.4
  • Restaurant and bar
    6.6
  • Connections to the City
    9.8
  • Surrounding Area
    9.3
  • Accuracy of the website description
    7.7
  • Value for money
    7.7
  • Overall satisfaction
    7.9

Average Ranking

Very good

8.2/10

on 69 surveys

65% of customers would book Locanda di Palazzo Cicala again

Jean Pierre
France Country
September 2016
Traveller with friends
3.3/10
Would you return to this hotel?
No
3.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jean Marc
France Country
July 2016
Family with small children
Pleasant
6.8/10

Très bien placé (cathédrale). Chambres jolies. Parfois salle de bains limite suivant la chambre. Volets et rideaux peu efficaces. Climatisation bruyante et limite (climatiseur mobile). Trop cher pour les prestations.

Would you return to this hotel?
No
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marta
Italy Country
April 2016
Family with small children
Exceptional
10/10

Io e la mia famiglia ci siamo trovati benissimo....solo che al momento della prenotazione mi avevano detto che nel prezzo era compreso la colazione...invece niente...pero' l'appartamento è una meraviglia

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luca
Italy Country
March 2016
Single business traveller
4.6/10

La struttura pur essendo molto bella in un antico palazzo storico è completamente fatiscente,il wi-fi non funziona, rumorosissimo, al mattino è impossibile dormire,in 3 giorni abbiamo incontrato qualcuno della struttura 10 minuti, il giorno dopo il nostro arrivo per registrare i documenti e basta.Nonostante la posizione fantastica non lo consiglierei assolutamente

Would you return to this hotel?
No
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
February 2016
Single business traveller
Excellent
8.9/10
Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mariella
Italy Country
December 2015
Single business traveller
3.8/10
Would you return to this hotel?
No
3.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Davide
Italy Country
October 2015
Single business traveller
2.4/10

Abbiamo scelto Palazzo Cicala per la sua posizione vicino al porto antico dove aveva luogo un congresso di lavoro. Con grande stupore, appena arrivati, siamo stati trasportati in un altro palazzo a 10 minuti di macchina, cosa che ha reso impossibile raggiungere il porto antico a piedi. Tutto questo è avvenuto senza alcun preavviso e quando sono andato a chiedere spiegazioni ho trovato il personale molto scorretto e maleducato. Come se non bastasse le camere erano fredde e la colazione ridicola, non fatevi ingannare dalle 4 stelle perché secondo me sono regalate.

Would you return to this hotel?
No
2.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
September 2015
Family with teenagers
Excellent
8.5/10
Would you return to this hotel?
Unsure
Excellent
8.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
September 2015
Family with small children
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Christoph
Germany Country
September 2015
Traveller with friends
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Simona
Italy Country
August 2015
Family with teenagers
4.8/10
Would you return to this hotel?
Unsure
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Massimo
Italy Country
July 2015
Family with small children
Exceptional
10/10

Veramente soddisfacente, non solo per lo stato dell'hotel, ma anche per quanto riguarda la location. È al centro e vicinissimo al porto. Per noi è stato perfetto, perché siamo andati all'acquario di Genova. Avevo prenotato ma online non è stato tutto chiaro. Quando ho chiamato per una ulteriore conferma l'operatrice al telefono è stata gentilissima e ci ha sistemato in una stanza più confortevole di quella prenotata. Veramente consigliata.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Beverley
United Kingdom Country
January 2015
Pleasant
6.5/10
Would you return to this hotel?
No
Pleasant
6.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alain
France Country
December 2014
Couple more than 35 years old
Pleasant
6/10

Il est inadmissible d'interdire de couper la climatisation, ce qui, en plus a l'effet de couper l'eau chaude! Le client doit avoir la maîtrise de la clim et de l'eau chaude, indépendamment et clairement, ce ne fut pas le cas.

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giampiero
Italy Country
September 2014
Couple more than 35 years old
2/10

La disponibilità che ci era stata era di un appartamento vicinissimo all'albergo ma che comunque ci avrebbero accompagnati. Invece, sì, ci hanno accompagnati ma noi carichi di bagagli abbiamo iniziato per i viottoli di Genova un cammino snervante. Arrivati davanti al palazzo, l'ascensore non funzionava quindi 2 piani a piedi, ovviamente sempre con i bagagli in mano.

L'indomani mattina per fare colazione abbiamo dovuto ripetere il tram tram della notte prima, con i bagagli i soliti lunghi viottoli e 4 piani a piedi per arrivare all'albergo.

Colazione: scadentissima!!!

Veramente deludente soprattutto se penso che parliamo di un 4 stelle, mi viene la pelle d'oca!!!

Se dovessimo dare una votazione complessiva da 1 a 10 beh, un 2 è più che generoso!!

Would you return to this hotel?
No
2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alberto
Italy Country
September 2014
Single business traveller
Wonderful
9.1/10

Apprezzerei avere le abatjour in stanza, (la numero 106), e dei tavolini ad altezza giusta per la colazione. Ma sono dettagli comunque poco importanti, il soggiorno è stato quasi ottimo. Grazie.

Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Leonardo
Italy Country
September 2014
Couple less than 35 years old
3.8/10

Camera sporca. Asciugamani con segni neri di dita. Al check out la receptionist ha umiliato la ragazza delle pulizie davanti a noi, dicendoci di farla vergognare davanti a tutti rimproverandola pubblicamente. A mio avviso la receptionist sarebbe stata da licenziare in tronco.

Would you return to this hotel?
No
3.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Monica
Italy Country
September 2014
Pleasant
6/10

Parcheggiare nei dintorni è davvero caro e il letto era veramente pessimo.

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Tonje
Norway Country
July 2013
Family with teenagers
Good
7.8/10

Breakfast was a bit simple

Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sandrine
Switzerland Country
August 2012
Family with teenagers
Exceptional
10/10

Très contente, malgré un petit problème de date, mais qui a été très vite réglé par l'accueil, en nous permettant de loger dans 2 chambres séparées, les enfants et nous-mêmes.

Hôtel à recommander. Meilleures salutations. Sandrine Schorr

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gerald
France Country
December 2011
Family with teenagers
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Honoré
Belgium Country
September 2011
Couple more than 35 years old
Wonderful
9.1/10

Non mancherò di fare della pubblicità per l'hotel Locanda di Palazzo Cicala.

Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sophie
France Country
August 2011
Family with small children
3.6/10

Cet hôtel ne mérite pas ses 4 étoiles. Pas de parking, réception très désagréable, aucune salle de petit déjeuner et le petit déjeuner était médiocre, chambre très mal insonorisée, ascenseur très petit, agencement de l’hôtel catastrophique, nécessaire de toilette dans la salle de bains au "compte goutte", aucun service de chambre, ni renseignement, ni coin pour boire un café ou même de l'eau. Très très déçue de cet hôtel.

Would you return to this hotel?
No
3.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ian
New Zealand Country
August 2011
Traveller with friends
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lea
Italy Country
April 2011
Couple less than 35 years old
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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