Reviews Grand Hotel Bristol Resort & Spa - Rapallo

4 stelle
Via Aurelia 369, 16035 Rapallo (Genoa) Map
Prices from US$ 220
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Grand Hotel Bristol Resort & Spa

Average Ranking

Exceptional

9.5/10

on 20 surveys

90% of customers would book Grand Hotel Bristol Resort & Spa again

Average Rating

  • Cleanliness of the Rooms
    10
  • Room Comforts and Facilities
    10
  • Quality and services of the Hotel
    9.8
  • Staff Assistance
    9.5
  • Restaurant and bar
    9.6
  • Connections to the City
    7.9
  • Surrounding Area
    9.2
  • Accuracy of the website description
    9.2
  • Value for money
    9.4
  • Overall satisfaction
    9.6

Average Ranking

Exceptional

9.5/10

on 20 surveys

90% of customers would book Grand Hotel Bristol Resort & Spa again

Diana
Argentina Country
April 2011
Couple more than 35 years old
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
March 2011
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eraldo Camillo
Italy Country
March 2011
Family with teenagers
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vincenzo
Italy Country
February 2011
Couple more than 35 years old
Excellent
8.9/10

Sugli ascensori mancano le indicazioni del/dei locale/i in cui ci si trova

(es: T= Reception - S1 = piscina)

Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Frank
France Country
January 2011
Couple more than 35 years old
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessio
Italy Country
September 2010
Couple less than 35 years old
Exceptional
10/10

Un ottimo hotel con una vista meravigliosa!!

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Péricles
Brazil Country
September 2010
Couple more than 35 years old
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sophie
France Country
August 2010
Family with teenagers
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2010
Family with small children
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2010
Couple more than 35 years old
4.6/10

Having stayed in many hotels both in Italy and elsewhere, I do not rate the room de luxe, it would rate standard. The web site is misleading, the photo has been taken from a flat roof opposite to give a false impression that the hotel is on the front with uninterrupted views, it is also a steep walk up from the road. It costs 15 euros for a taxi from the station. An hotel of this rating should have a shuttle. The staff were helpful and pleasant but not always organised, one night the menu stated halibut which we ordered [along with several other guests] , we were served swordfish with no explanation, when I complained we were then told they had run out of halibut. At my request it was changed. This is a 4 star hotel!

Would you return to this hotel?
No
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marco
France Country
May 2010
Couple more than 35 years old
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rüdiger
Germany Country
April 2010
Couple more than 35 years old
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Henri
France Country
April 2010
Couple more than 35 years old
Excellent
8.8/10

Très bel hotel, très bon service, j'y reviendrais.

Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marc
France Country
April 2010
Couple less than 35 years old
Exceptional
10/10

Hotel de très bon standing . Situation exceptionnelle pour rayonner dans la région.

Hotel super agréable avec une vue magnifique

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alberto
Italy Country
March 2010
Couple more than 35 years old
Exceptional
9.8/10

Hotel a quattro stelle che offre un servizio degno di un cinque stelle.

Professionalità, disponibilità e cortesia da parte di tutto lo staff.

Ambienti molto puliti, sia quelli comuni che le camere.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cosimo
Italy Country
February 2010
Couple more than 35 years old
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
October 2009
Family with teenagers
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fran
Belgium Country
July 2006
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Simone
Italy Country
June 2006
Couple less than 35 years old
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hans-J
Germany Country
June 2006
Single business traveller
Good
7.8/10

Ausstattung des Hotels sehr gut. Service des Personales schlecht, vor allem bei Vergleich mit der Zeit vor Übernahme durch Framon. Sprechen kaum bzw. schlecht die deutsche und englische Sprache (obwohl damit im Internet und in den Katalogen geworben wird). Als Gast habe ich das Gefühl, man hat es nicht nötig sich um ihn zu kümmern. Liegt es vielleicht am Einzug des Massentourismus? Im Vergleich zu anderen Hotels der Umgebung sollten Sie das Personal besser aussuchen bzw. ausbilden. Eigentlich schade bei der Ausstattung und vor allem der Lage Ihres Hauses.

Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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