Reviews Holiday Inn Genoa City - Genoa

4 stelle
Via Milano 47, 16126 Genoa Map
Prices from € 139
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Holiday Inn Genoa City

Average Ranking

Excellent

8.5/10

on 25 surveys

60% of customers would book Holiday Inn Genoa City again

Average Rating

  • Cleanliness of the Rooms
    9.4
  • Room Comforts and Facilities
    9.5
  • Quality and services of the Hotel
    9
  • Staff Assistance
    8.9
  • Restaurant and bar
    8.5
  • Connections to the City
    9
  • Surrounding Area
    6.5
  • Accuracy of the website description
    8.1
  • Value for money
    8
  • Overall satisfaction
    8.2

Average Ranking

Excellent

8.5/10

on 25 surveys

60% of customers would book Holiday Inn Genoa City again

Ian
United Kingdom Country
September 2010
Couple more than 35 years old
5.4/10

We found the room to be OK, but the tv remote batteries weren't working and the shower bracket was broken, not what we expected from a 4* hotel.

The dining room was very strange, no atmosphere and indifferent menu and service

We also found the secure parking very difficult to negotiate as there were some very tight bends

Would you return to this hotel?
No
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Frederick
France Country
August 2010
Family with small children
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabre
France Country
August 2010
Family with teenagers
Very good
8.2/10

Le personnel ne parle pas français

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sandro
Switzerland Country
July 2010
Family with small children
Good
7.2/10

Da un quattro stelle, mi sarei aspettato un ristorante migliore, soprattutto per quanto riguarda il servizio.

Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonino
Italy Country
May 2010
Traveller with friends
Very good
8/10

Molto difficile raggiungere il posteggio. Buona la prima colazione.

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ulrich
Germany Country
April 2010
Couple more than 35 years old
Very good
8.4/10

Wir sind in dieses Hotel gegangen wegen der Lage. Als wir ankamen, gab es allerdings keine Vorhänge, die wohl noch in der Wäscherei waren. Nachts ging die Klimaanlage nicht, und das Wasser lief die Fenster hinunter. Wir haben sehr geschwitzt in den Betten, lieber nur Wolldecke und Leintuch.

Hatten mit unserem VW-Bus größte Schwierigkeiten, ins Parking zu gelangen, wären fast steckengeblieben bei 1,95 Höhe, wenn es steil runter geht.

Would you return to this hotel?
Unsure
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesca
Italy Country
March 2010
Family with teenagers
Very good
8.4/10
Would you return to this hotel?
Unsure
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessio
Italy Country
January 2010
Family with small children
Wonderful
9.4/10

Si sentiva, ogni tanto, il rumore delle acque di scarico

Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alina
Italy Country
January 2010
Family with teenagers
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sabina
Italy Country
December 2009
Family with teenagers
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Côme
France Country
December 2009
Couple less than 35 years old
Good
7.2/10

Nous avons été déçus de trouver, en guise de chambre double, deux lits une place accolés... Ce n'est pas très confortable.

Le ménage quotidien est réduit au strict minimum.

12 euros de parking quotidien nous semble un peu excessif.

A part ça nous avons été très satisfaits de ce séjour.

Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
December 2009
Traveller with friends
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fortunato
Italy Country
December 2009
Family with small children
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cecilia
Italy Country
October 2009
Family with small children
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cecilia
Italy Country
October 2009
Family with small children
n/a
Would you return to this hotel?
Yes
n/a
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
October 2009
Family with teenagers
4.8/10
Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vincenzo
Italy Country
October 2009
Family with teenagers
Very good
8.4/10

Consiglierei di gestire meglio il parcheggio auto il quale è un pò scomodo e poco praticabile nei momenti di "pieno".

Per il resto niente da eccepire sulla struttura e sul servizio.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ira
Finland Country
October 2009
Traveller with friends
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mauro
Italy Country
October 2009
Couple more than 35 years old
Pleasant
6.4/10

Si può sempre migliorare, visto i costi.

Would you return to this hotel?
Unsure
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hans Ulrich
Switzerland Country
October 2009
Very good
8.3/10

Hotelparkplatz ist direkt hinter dem Hotel.Die Zufahrt ist etwas weit und umständlch.Jedoch sicher scheint sie mir.

Direkt vor dem Hotel sind stark befahrende Strassen.Bei geschlossenen Fenster fast kein Lärm hörbar.

Would you return to this hotel?
Unsure
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alicia
United Kingdom Country
October 2009
Traveller with friends
Pleasant
6.2/10

I found the front desk staff at times it was too much for them to be helpful - if you asked a question you were scowled at and made me feel very uncomfortable having to ask for a simple thing such as internet connection, taxis or in general.

On arrival my passport was taken off me for admitt purposes, this is custo procedure at most hotels. When I went downstairs again to sort out the intenet connection as I was not given the cable or passwords when previosuly asked - i discovered a change of staff and my passport sitting on the desk untouched for anyone to take - this does not impress me that my passport was left lying around and I had to ask the conceirge to enter my details.

On a positive note - the breakfast staff were very friendly an very helpful

Would you return to this hotel?
No
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
September 2009
Traveller with friends
Pleasant
6.6/10

Aucun problème avec l hotel, sauf qu'il ne faut pas compter avec la vue sur mer à moins d'être au dernier étage ... qu'il a fallu réclamer nos serviettes de toilette, que la théière avec le nécessaire avait disparu...et qu'il est difficile le soir de sortir de l'hotel compte tenu de l'environnement ...

A éviter ABSOLUMENT le restaurant , la viande du tartare était grasse, noire et sentait très mauvais ... lorsque nous avons refusé d'y toucher le gérant du restaurant nous l'a tout de même facturé... heureusement la Direction de l'hotel est intervenue.... alors que l'hotel avait une fréquentation normale .... nous n'étions que 2 tables le soir au restaurant.... on a vite compris pourquoi .....

La réception à l'hotel était parfaite

Would you return to this hotel?
No
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eric
France Country
August 2009
Family with teenagers
Pleasant
6.4/10
Would you return to this hotel?
Yes
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Boualem
France Country
August 2009
Couple more than 35 years old
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Yves
France Country
August 2009
Traveller with friends
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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