Reviews Hotel Excelsior - Massa

4 stelle
Via Cesare Battisti 1, 54100 Marina Di Massa (Massa Carrara) Map
Prices from US$ 126
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Hotel Excelsior

Average Ranking

Exceptional

9.5/10

on 11 surveys

72% of customers would book Hotel Excelsior again

Average Rating

  • Cleanliness of the Rooms
    10
  • Room Comforts and Facilities
    9.7
  • Quality and services of the Hotel
    9.2
  • Staff Assistance
    9.4
  • Restaurant and bar
    9.8
  • Connections to the City
    9.4
  • Surrounding Area
    9.5
  • Accuracy of the website description
    9.9
  • Value for money
    8.4
  • Overall satisfaction
    9.2

Average Ranking

Exceptional

9.5/10

on 11 surveys

72% of customers would book Hotel Excelsior again

Marco
Italy Country
October 2017
Family with small children
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Edda
France Country
August 2013
Traveller with friends
Exceptional
9.6/10

Service réception parfaite. Service petit déjeuner moyen...à 10 heures, presque plus de pain ou de jambon..!

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bernd
Germany Country
May 2013
Traveller with friends
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Margherita
Italy Country
May 2013
Family with small children
Very good
8.2/10

La mia stanza lo scalda salviette del bagno era arrugginito e in un angolo della stanza il cartongesso era scrostato.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maria
Lebanon Country
January 2013
Single business traveller
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
November 2012
Traveller with friends
Good
7.2/10

Aspettative alte dal sito dell'hotel rispetto la realtà. Personale molto gentile, a parte il receptionist notturno che ci ha fatto attendere oltre i 10min all'esterno sotto la pioggia prima di aprire ingresso principale, ed era da poco passata la mezzanotte. Buona la colazione. Ma non penso di tornarci.

Would you return to this hotel?
No
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio
Italy Country
August 2012
Couple more than 35 years old
Good
7.7/10
Would you return to this hotel?
Unsure
Good
7.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anton
Germany Country
May 2012
Couple less than 35 years old
Exceptional
9.8/10

Wir waren mit dem Service und Aufenthalt sehr zufrieden. Auch Frühstück und Abendessen war super !!!! Werden bestimmt wieder hinfahren !!

Herzlichen Dank !

Anton & Sabine Gramm

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luigi
Italy Country
August 2011
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Enrico
Italy Country
April 2011
Family with teenagers
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2010
Traveller with friends
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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