Average Ranking
Very good
8/10
on 82 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8/10
on 82 surveys
74% of customers would book Balbi Family Hotel again
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Knowing this was an old hotel, one of the advertised features was the frescoes on the ceiling. The ceiling was so badly water damaged, this was not a feature at all.
The quality of the food served for breakfast was not up to international standard, the bread was stale and selection very poor.
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Ho notato un unica mancanza, forse non avevo letto bene la scheda dei servizi offerti al momento della prenotazione, che ritengo tolga punteggio alla struttura ed è la mancanza dell'ascensore.
La struttura ricettiva è situata al terzo piano di un bel palazzo d'epoca,ben conservato, arricchito dalla presenza di pezzi d'arredo originali che danno un tocco di classe all'insieme. La posizione centrale ne fà un'ottima postazione per conoscere la città comodamente e , volendo, a piedi si accede immediatamente al centro storico e al porto vecchio diventato ormai un ottimo sito d'interesse per il turista. manca nella vostra organizzazione di prenotazione la possibilità di modificare la prenotazione iniziale anche se ,per quanto mi riguarda, ho trovato ampia disponibilità,nel contattare il call-center, per venire incontro alle mie esigenze.
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Si potrebbe migliorare la colazione
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Il fatto di non avere l'ascensore e di dover fare 3 piani a piedi con le valige è irritante, soprattutto quando vai a saldare e ti rendi conto che la cifra richiesta per il soggirno tutto sommato è esagerata rispetto a quello che ti viene offerto.
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Ma remarque à la question : "restaurant et bar" concerne seulement le mini-bar qui ne fonctionnait pas : impossible d'avoir une boisson fraîche.
Pour le reste, nous sommes satisfaits. Le rapport qualité / prix est bon.
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Tutto bene, come previsto, pero'....tutti 'sti piani senza ascensore, va bene che ci sono i soffitti affrescati, che ci anzichè una camera ci hanno dato un appartamento, con tanto di cucina NUOVA ( allo stesso prezzo!)...pero' eravamo gia' piuttosto stanchi e accaldati, e le scale ci hanno stremati....
Comunque, è stato un buon soggiorno!
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Das Hotel liegt im 2.Stock! Kein Lift!
Also für schweres Gepäck nicht geeignet.
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Die zentrale Lage ist für Bahnreisende sehr positiv. Dagegen sind die Zimmer zur Strasse sehr...... laut (Buslinie/Haltestelle mit an und abfahrenden Busen).
Das WC funktionierte nicht einwandfrei, ist verbesserungswürdig.
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80 Euro per questo Hotel che si trova in un palazzo ( non ha un ingresso indipendente) sono una follia.
La colazione era buona ma 40 Euro totali erano più che sufficienti.
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