Reviews Hotel Berna - Milan

4 stelle
Via Napo Torriani 18, 20124 Milan Map
Prices from € 99
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Hotel Berna

Average Ranking

Wonderful

9.2/10

on 168 surveys

83% of customers would book Hotel Berna again

Average Rating

  • Cleanliness of the Rooms
    9.5
  • Room Comforts and Facilities
    9.1
  • Quality and services of the Hotel
    9.4
  • Staff Assistance
    9.9
  • Restaurant and bar
    9.4
  • Connections to the City
    9.9
  • Surrounding Area
    7.6
  • Accuracy of the website description
    8.9
  • Value for money
    8.7
  • Overall satisfaction
    9.2

Average Ranking

Wonderful

9.2/10

on 168 surveys

83% of customers would book Hotel Berna again

Katherine
United States Country
June 2011
Couple more than 35 years old
Exceptional
10/10

We thoroughly enjoyed our stay. Hotel Berna is fantastic!

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Robert
United States Country
May 2011
Couple more than 35 years old
Exceptional
10/10

We will definitely stay at Hotel Berna next time we are in Milano.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Robert
United States Country
May 2011
Couple more than 35 years old
Exceptional
10/10

Whenever we come back to your city we will stay in your hotel. The staff were exceptional (especially the man, whose name I don't remember) who managed the bar. Your breakfasts were outstanding. I will recommend it to everyone I know who is going to Italy. Thank you for a wonderful stay

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Terezina
Italy Country
April 2011
Traveller with friends
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Troiano
Italy Country
April 2011
Single business traveller
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gerhard
Germany Country
February 2011
Traveller with friends
Very good
8/10

Das Frühstücksangebot war sehr mäßig!

Kaum Wust oder Salami, keine Käseauswahl, nur Weißbrot und Semmeln

Die Rühreier waren sehr wässrig und schmeckten "künstlich"

Für Hotels dieser Preisklasse bin ich das in Italien anders gewohnt.

Would you return to this hotel?
No
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabrizio
Italy Country
February 2011
Couple more than 35 years old
Exceptional
10/10

Ero già stato in questo albergo, sempre prenotando con InItalia (una garanzia) e mi ero trovato molto bene. Anche questa volta non posso che ritenermi soddisfatto. Qualità, convenienza, cortesia: che altro chiedere?

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
January 2011
Single business traveller
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
January 2011
Single business traveller
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
January 2011
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
John
United Kingdom Country
January 2011
Couple more than 35 years old
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sartor
Italy Country
December 2010
Single business traveller
Wonderful
9.3/10

Ho trovato il personale molto cortese e gentile.

Would you return to this hotel?
Yes
Wonderful
9.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
December 2010
Single business traveller
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bonfili
Italy Country
December 2010
Traveller with friends
Very good
8.3/10
Would you return to this hotel?
Yes
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Massimo
Italy Country
December 2010
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Diego
Italy Country
December 2010
Single business traveller
Exceptional
9.8/10

Grazie!

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Nicola
Italy Country
December 2010
Traveller with friends
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Glenn
United States Country
October 2010
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
John
United States Country
October 2010
Couple more than 35 years old
Exceptional
10/10

We enjoyed our stay very much and would recomment this hotel to our friends. Personnel were very friendly and helpful.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hani
Germany Country
October 2010
Couple more than 35 years old
Exceptional
9.8/10

Das Frühstücksbuffet ist gut, die Möglichkeit Karottensaft selbst zu machen ist clever, doch die Maschine ist zu laut für den Tagesbeginn. Vielleicht gibt es leisere Maschinen. Das Personal ist sehr freundlich, auch am frühen Morgen. Weiter so.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ian
United Kingdom Country
August 2010
Couple more than 35 years old
Exceptional
9.8/10

My wife and myself are in our late-60s and were very satisfied with this hotel

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Floriane
France Country
August 2010
Traveller with friends
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Heather
United Kingdom Country
August 2010
Couple more than 35 years old
Excellent
8.6/10

The vicinity of a major railway station is never very salubrious. We were in the annex across the road, which was all right in good weather. Breakfast was very good.

Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Timothy
United Kingdom Country
August 2010
Good
7.8/10

I thought the room was small.

I was put in the Towers, across the road from the main hotel. The reason may have been that I wanted to combine this reservation with another for my wife and me for the following two nights. But it would have been better to have been told about the possibility of having to go into the Towers eitehr when booking on the website (as far as I can tell there was no mention at all of the Towers on the website) or when making this link between the two bookings when I was checking in.

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Irit
Israel Country
July 2010
Traveller with friends
Exceptional
10/10

I received an upgrade without even asking! This hotel was fabulous!!!

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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