Commentaires Airport Hotel - Bagnatica

El único problema es que en estas fechas no funciona el restaurante.

We had a reservation for a double and triple room. We got a double room and a 5 persons room, the room was too big and uncomfortable. We ask for another room and we got it, just like our reservation.

So after all it went all right. Thanks and good luck.

There was some noise from traffic, consider to install other noise-limited windows.

The bed was hard as a rock. There was no hot water for the shower. The wi-fi only worked if we sat in the lobby. In my opinion the room was not comparable to a four star hotel. The food at the restaurant was decent, but barely worth the price. Finally being charged 20 euros for a ride from to the airport from a "taxi driver" that was obviously a friend of the hotel (no taxi signs, no meter) was ridiculously expensive. I would not recommend this hotel to anyone.

Extra charges in restaurant for every person, not giving information about it before the dinner. Poor English of staff, walls need to be repainted in the room. Everything else is OK.

Muy bien situado con referencia al aeropuerto, muy buen servicio del personal, y atencion excelente.

Airport hotel 7km away, strongly implies its easy to get there with a hotel shuttle bus service and if this were the case i would rate the hotel is very nice, but it is not. The hotel has a shuttle bus but not use it for airport pickup (maybe hotel owners have an agreement with local taxis). The taxi price is 25 Euro for a 2 minute ride, from the airport we had hoped to go into Bergamo than we would have had to pay 25 euro to get back to the hotel and then 25 euro for the taxi back to the airport!! That would be 75 euro for taxis all in one day!!

Before going to sleep we tried to book the shuttle bus for next morning (the hotel does have a shuttle bus, we could see it!) with reception..."Oh never on Sundays" was the reply. This is a third world, very bad.

I shall write to the tourist office to complain! Will never go there again. Pity as the hotel is nice and the staff are nice people.