Average Ranking
Good
7.1/10
on 45 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.1/10
on 45 surveys
44% of customers would book Hotel Garden Palace again
Pensiamo di tornarci alla prima occasione
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A member of the staff had to show us the room and did not take the initiative for helping us with the luggage. Shame on him.
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War ein sehr schöner Aufenthalt den wir bei Gelegenheit wiederholen werden!
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Très difficile pour le port des bagages: voitures tres eloignées de l'entrée de l'hotel beaucoup d'escalier
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Bis auf eine Ausnahme fand ich das Verhalten des Personals arrogant und unfreundlich (Rezeption), ich fühlte mich degradierend behandelt. Unfreundlich und ungeduldig war der Frühstücksservice. Nach 9.00 war das Büffet ähnlich wie ein Schlachtfeld, nicht mehr einladend.
Sehr störend war der allnächtliche Lärm von den Balkons, spätestens ab 3.00, oft schon ab 1.00 bis zum frühen Morgen. Dies war leider kein erholsamer Urlaub. Tut mir leid.
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Leider war das Zimmer sehr sehr ringhörig, d.h. dass ich insgesamt ca. 3 Stunden schlafen konnte, weil zweimla Nachts Leute nach Hause kamen, duschten etc. Der Fehler liegt aber nicht an den Gästen, als vielmehr an der Isolation der Räume und vor allem der sanitären Installationen. (Wasserrohre)
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Hinsichtlich des Preises für die Präsidenten Suite ist das Frühstück noch ausbaufähig. Die Qualtität des Suite war top. Ein wirklich gutes Frühstück würde das Suite noch aufwerten und eine Diskrepanz verhindern. Das würde den Urlaub, speziell mit diesem Zimmer extrem aufwerten.
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L'albergo nuovissimo è molto tranquillo xchè si trova all'interno di un parco. le camere sono molto pulite e luminose con un arredamento moderno Il personale del ricevimento è stato gentilissimo. Mi hanno dato una camera doppia con vista mare anche se avevo prenotato una singola senza addebitarmi la differenza. All'Hotel mi hanno indirizzato al ristorante dell'Hotel palace che si trova proprio di fronte e la cuna era molto curata. Ho chiesto la colazione alle 5.00 e non mi hanno fatto nessun problema!!!.
Tornerò sicuramente
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L'Hotel Garden Palace, collegato ad un altro Hotel, non dispone di un suo portiere. Abbiamo trovato formiche per terra e sul letto. Il sabato mattina alle 6:30 siamo stati svegliati da una comitiva che soggiornava lì e che (non essendoci nessun portiere ad invitarli a fare più piano) si era messa a schiamazzare sotto le camere. Alle 8:30 hanno poi bussato per rifare la stanza, e stavano per aprire la porta senza attendere risposta. Per la colazione non era disponibile caffè espresso. Questo Hotel si rivolge soprattutto a grosse comitive. Se cercate relax e buon gusto, vi conviene rivolgervi altrove: lo potrete trovare, probabilmente ad un prezzo non superiore.
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