Reviews Hotel Punta San Martino - Arenzano

4 stelle
Punta San Martino 4, 16011 Arenzano (Genoa) Map
Prices from US$ 100
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Hotel Punta San Martino

Average Ranking

Very good

8/10

on 51 surveys

49% of customers would book Hotel Punta San Martino again

Average Rating

  • Cleanliness of the Rooms
    8.7
  • Room Comforts and Facilities
    8.3
  • Quality and services of the Hotel
    7.8
  • Staff Assistance
    7.9
  • Restaurant and bar
    7.6
  • Connections to the City
    7.8
  • Surrounding Area
    8.8
  • Accuracy of the website description
    7.8
  • Value for money
    7.3
  • Overall satisfaction
    7.7

Average Ranking

Very good

8/10

on 51 surveys

49% of customers would book Hotel Punta San Martino again

Georg
Switzerland Country
May 2017
Exceptional
9.8/10
Would you return to this hotel?
Unsure
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giancarlo
Italy Country
April 2016
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Susanne
Switzerland Country
September 2012
Couple more than 35 years old
Good
7.6/10

Das Zimmer und die Aussicht waren sehr gut. das Frühstück eher mässig.

Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2012
Pleasant
6.2/10

Das Hotel selber ist nach wie vor in Ordnung.. Ich war jetzt das 5,Mal dort.... Leider wurde das System zwischen Hotel und Restaurant geändert, jetz muss für jeden Wunsch beim Frühstück separat bezahlt werden, z.B.Cappuccino 2.50 Euro. Mir geht's nicht um den Aufpreis, aber ich finde mit 100 Euro pro Uebernachtung darf man erwarten das einem der gewünschte Cappuccino ohne "murren" serviert wird. Schade der Service hat stark nachgelassen.

Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bongart
Germany Country
August 2012
Couple more than 35 years old
Pleasant
6.2/10

Im Hotelrestaurant zahlten wir 26 Euro für drei kleine Gambas, ohne

Beilage. Das war absoluter Nepp.

Die Treppen sind nur für junge sportliche Menschen geeignet, das

sollte man unbedingt beachten. Der Parkplatz ist nur über verschlungene Treppenwege zu erreichen.

Would you return to this hotel?
No
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alex
Italy Country
August 2012
Couple less than 35 years old
Exceptional
10/10

Nota di merito particolare per il direttore che e stato simpaticissimo e cordiale :)

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hsin Yu
Taiwan Country
July 2012
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Barrau
France Country
October 2011
Traveller with friends
Wonderful
9.4/10

Très bon souvenir, magnifique hôtel et vue splendide.

Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luigi
Italy Country
October 2011
Couple more than 35 years old
Pleasant
6.8/10
Would you return to this hotel?
Yes
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Medea
Switzerland Country
September 2011
Single business traveller
Very good
8.2/10

War jetzt schon 4 Mal in diesem Hotel... Gegend ist toll und Italien ist meine große Liebe.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gottlieb
Austria Country
July 2011
Couple more than 35 years old
Okay
5.8/10

Alter ungepflechter Kasten. Schade, hätte beste Lage.

Would you return to this hotel?
Unsure
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Didier
Switzerland Country
September 2008
Family with teenagers
Good
7/10
Would you return to this hotel?
Yes
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Masson
Switzerland Country
September 2008
Traveller with friends
3.6/10

Le potentiel de cet hôtel n'est pas exploité. Les 4 étoiles annoncées ont très certainement été justifiées dans le passé mais ce n'est malheureusement plus d'actualité. Nous recherchions un établissement de luxe et le grand hôtel, partenaire du Punta San Martino aurait sans doute plus correspondu a notre attente. Par contre la région est magnifique et l'accueil italien dans les restaurants et autres commerces est vraiment très agréable.

Would you return to this hotel?
No
3.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabrice
France Country
August 2008
Couple more than 35 years old
Pleasant
6.2/10
Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luc
Italy Country
August 2008
Family with small children
4.4/10

Staff at reception not very friendly and not really customer oriented

Nice room (small appartment) but not renovated

Nice swimming pools but need some renovation as well

Well located on the cliff but access to beach needs renovation - some old material - use of the beach not included in price

Restaurant bills not checked on spot - transmitted directly to account - some mistakes

General appraisal: not in line with a 4 star and price paid

Would you return to this hotel?
No
4.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Karl
Germany Country
July 2008
Couple more than 35 years old
4.7/10

Im Fahrstuhl war ein unangehmer Schimmelgeruch. Das Personal an der Reception sprach trotz 4 Sterne kein Deutsch.

Would you return to this hotel?
Unsure
4.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luca
Italy Country
June 2008
Family with small children
Pleasant
6.2/10
Would you return to this hotel?
Yes
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Johann
Austria Country
June 2008
Traveller with friends
4.6/10

Zimmer sind sehr unterschiedlich ausgestattet. Frühstück weit unter Standard - kaum Auswahl, sehr wenig und wird auch nicht mehr nachgeliefert. Personal serviert einen Kaffee oder Tee und verschwindet anschließend spurlos.

Would you return to this hotel?
No
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carmelo
Italy Country
October 2007
Couple more than 35 years old
Pleasant
6/10

Bagni vecchi da rifare completamente, per un 4 stelle lo standard è basso.

Vasca da bagno impraticabile, anche solo con i piedi.......

Would you return to this hotel?
Unsure
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Massimiliano
Italy Country
October 2007
Family with teenagers
Okay
5.8/10
Would you return to this hotel?
Yes
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Tauber
Switzerland Country
September 2007
Couple less than 35 years old
Good
7.2/10
Would you return to this hotel?
No
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Philippe
France Country
August 2007
Family with teenagers
Pleasant
6/10
Would you return to this hotel?
Unsure
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Joanne
Canada Country
August 2007
Traveller with friends
Exceptional
10/10

One of our most enjoyable hotels during our time in Italy.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Julien
Switzerland Country
August 2007
Family with small children
n/a
Would you return to this hotel?
Yes
n/a
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bonansea
France Country
July 2007
Family with teenagers
Good
7.2/10

The inside of the hotel is very good, but the outside would need some repair and paintings. It is a shame, because with some refection, this place would be like a palace.

Please tell them.

Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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