Reviews Hotel Aurora - Syracuse

3 stelle
Via Della Maestranza 111, 96100 Syracuse Map
Prices from US$ 65
Best Price Guaranteed
Book Now
Hotel Aurora

Average Ranking

Good

7/10

on 10 surveys

40% of customers would book Hotel Aurora again

Average Rating

  • Cleanliness of the Rooms
    6.2
  • Room Comforts and Facilities
    6.2
  • Quality and services of the Hotel
    5.9
  • Staff Assistance
    7
  • Restaurant and bar
    5.5
  • Connections to the City
    9.7
  • Surrounding Area
    9
  • Accuracy of the website description
    6.4
  • Value for money
    6.8
  • Overall satisfaction
    6.4

Average Ranking

Good

7/10

on 10 surveys

40% of customers would book Hotel Aurora again

Alexander
Russia Country
October 2013
Traveller with friends
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maurice
Switzerland Country
August 2013
Couple more than 35 years old
Pleasant
6.6/10
Would you return to this hotel?
No
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stephanie
Germany Country
July 2012
Family with teenagers
4.9/10
Would you return to this hotel?
No
4.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Manfred
Germany Country
June 2012
Traveller with friends
Pleasant
6.9/10
Would you return to this hotel?
Unsure
Pleasant
6.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francoise
France Country
July 2011
Traveller with friends
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Réal
Italy Country
April 2011
Traveller with friends
Very good
8.2/10

Il y avait des fourmis.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Silvia
Italy Country
April 2011
Family with small children
3.3/10

A noi è stata assegnata una camera decente anche se non aveva la vista mare come da richiesta. Ai nostri amici hanno dato una quadrupla mediocre: muri scrostati, visibile umidità, arredamento orrendo e bagno in condizioni mediocre. Dopo le nostre rimostranze, hanno cambiato la stanza con un'altra del B&B al piano di sopra per due notti e solo alla terza notte hanno consegnato una camera degna di questo nome e con la vista mare. Al termine del soggiorno hanno chiesto il pagamento in contanti e non hanno rilasciato nessuna ricevuta. Lo stato di manutenzione delle stanze e del palazzo è assolutamente insufficiente, il servizio colazione pessimo: nessun rispetto per il cliente.

Would you return to this hotel?
No
3.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabiano
Italy Country
March 2011
Couple less than 35 years old
5.2/10
Would you return to this hotel?
No
5.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pedersen
Denmark Country
August 2010
Couple more than 35 years old
Pleasant
6.2/10
Would you return to this hotel?
Yes
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
May 2010
4.4/10

Quando siamo arrivati ci è stato detto che l'hotel disponeva in effetti di soli due posti già occupati, per cui siamo stati invitati a parcheggiare l'auto affittata a Catania davanti ad un cantiere e non abbiamo più potuto spostarla nel timore di perdere il posto. Siamo stati aiutati a portare in camera una sola delle due valigie , l'altra abbiamo dovuto trasportarla da soli fino al I°piano. Il giorno dopo,alle 15,30, la pulizia della stanza ancora non era stata fatta. Ho protestato, ed alla sera, rientrando alle 22circa, ho trovato la camera spalancata (chiunque avrebbe potuto entrarvi!), solo parzialmente pulita (tralascio i dettagli). Ho protestato per il trattamento, non ho ricevuto alcuno sconto sui 200€ x2 notti,che ,dato il trattamento, mi sembravano eccessivi, ed ho dovuto ridiscendere le scale trasportando a mano una delle due valigie ,perché l'hotel non dispone di ascensore.

Would you return to this hotel?
No
4.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

Additional Hotels Nearby:

View more hotels in Syracuse »