Reviews Hotel Ginevra - Naples

1 stelle
Via Genova 116, 80142 Naples Map
Prices from US$ 33
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Hotel Ginevra

Average Ranking

Pleasant

6.4/10

on 19 surveys

36% of customers would book Hotel Ginevra again

Average Rating

  • Cleanliness of the Rooms
    7.2
  • Room Comforts and Facilities
    5.7
  • Quality and services of the Hotel
    5.8
  • Staff Assistance
    6.7
  • Restaurant and bar
    4.6
  • Connections to the City
    8.4
  • Surrounding Area
    5.3
  • Accuracy of the website description
    5.9
  • Value for money
    6.8
  • Overall satisfaction
    6.4

Average Ranking

Pleasant

6.4/10

on 19 surveys

36% of customers would book Hotel Ginevra again

Gigliano
Romania Country
February 2012
Traveller with friends
Good
7.6/10

E' la seconda volta che ci torno con altre persone.

Siamo soddisfatti dell' ottimo rapporto qualita'/prezzo.

Davanti all'hotel c'e' una pizzeria ottima .

Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alberto
Italy Country
February 2012
Traveller with friends
Pleasant
6/10
Would you return to this hotel?
Unsure
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
November 2011
Single business traveller
Pleasant
6.2/10

Le camere in offerta non erano come le foto, ma erano altre molto più piccole e non era possibile reperire foto.

Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Tommaso
Italy Country
November 2011
Single business traveller
Good
7.6/10
Would you return to this hotel?
Unsure
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Thilo
Germany Country
October 2011
Single business traveller
Good
7.2/10
Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giovanni
Italy Country
September 2011
Traveller with friends
Good
7/10

Non avendo pretese, ci siamo trovati bene.

L' hotel è a conduzione familiare e quindi ci si sente a proprio agio.

É posizionato in un punto strategico essendo a due passi dalla stazione e nel centro di Napoli.

Would you return to this hotel?
Yes
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giancarla
Italy Country
August 2011
2.2/10

La estancia ha sido horrible. En primer lugar, he llamado 3 veces al hotel y no les resultaba mi reserva, hemos llegado allí y la habitación resultaba ya pagada y en el papel de confirmación de reserva, en modalidad de pago pone "el coste de la habitación se abonará directamente en el hotel. Los datos de la tarjeta financiera solo sirven como garantía". El hotel es mal frecuentado, tiene habitaciones temáticas étnicas con símbolos fálicos en las puertas (como la trompa de un elefante), luces en cima de las puertas que las llaman "luces de cortesía" para indicar cuando una habitación esta alquilada por horas, la habitación que nos han dado constaba de: una cama, un armario, un lavabo y un bidet dentro de la habitación, nuestro aire condicionado era un ventilador que además hacia ruido. Ni tele ni seguridad, además en una zona que no es de las mejores de Napoles. Ha sido una decepción completa y además nos han atendido mal, de manera muy antipática sin poder preguntar nada porque no querían contestarnos. No soy nada púdica ni me asusto fácilmente, he viajado en mucho países pero es la primera vez que hago una reserva y el hotel no la encuentra, que no se paga y esta pagada y que me encuentro en un sitio tan desagradable.

Would you return to this hotel?
No
2.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lara
Italy Country
April 2011
Couple less than 35 years old
Good
7/10
Would you return to this hotel?
Yes
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppa
Italy Country
January 2011
Couple more than 35 years old
Good
7.2/10
Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Franca
Italy Country
January 2010
Couple more than 35 years old
5.1/10

Acqua della doccia fredda.

Would you return to this hotel?
No
5.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wenyuan
China Country
November 2009
Traveller with friends
Okay
5.6/10
Would you return to this hotel?
No
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Massimiliano
Italy Country
November 2009
Traveller with friends
Okay
5.5/10

C'e' poca attenzione da parte del personale la mattina presto quando la gente dorme...nello sbattere porte e parlare ad alta voce. Piu' di una volta. Inoltre la biancheria del letto non dovrebbe essere bianca? Perche' e' colorata? Lavoro anch'io in albergo e so che la biancheria da letto deve essere necessariamente bianca.

Would you return to this hotel?
Yes
Okay
5.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Loraine
United Kingdom Country
July 2009
Family with teenagers
4/10

Access to parking was difficult and the hotel was on 3rd floor with no lift. Room assigned had no bathroom and was very hot with only a fan.

Would you return to this hotel?
No
4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Piero
Italy Country
July 2009
Pleasant
6.5/10
Would you return to this hotel?
Unsure
Pleasant
6.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carmine
Italy Country
December 2008
Family with teenagers
n/a
Would you return to this hotel?
No
n/a
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Salvatore
Italy Country
October 2008
Traveller with friends
4.2/10
Would you return to this hotel?
Yes
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
September 2008
Traveller with friends
3.8/10

L'hotelier est un homme tout à fait désagréable n'ayant aucun sens commercial ni la plus élémentaire courtoisie!

Hotel à ne plus recommander

Would you return to this hotel?
No
3.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Tiziana
Italy Country
September 2008
Okay
5.5/10
Would you return to this hotel?
Yes
Okay
5.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Nicole
Austria Country
August 2008
Couple less than 35 years old
Pleasant
6/10
Would you return to this hotel?
Yes
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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