Reviews Hotel Santa Caterina - Orta San Giulio

3 stelle
Via Marconi 10, 28016 Orta San Giulio (Novara) Map
Prices from US$ 100
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Hotel Santa Caterina

Average Ranking

Excellent

8.8/10

on 63 surveys

79% of customers would book Hotel Santa Caterina again

Average Rating

  • Cleanliness of the Rooms
    9
  • Room Comforts and Facilities
    8.3
  • Quality and services of the Hotel
    8.9
  • Staff Assistance
    8.8
  • Restaurant and bar
    8.8
  • Connections to the City
    8.1
  • Surrounding Area
    9
  • Accuracy of the website description
    8.8
  • Value for money
    8.8
  • Overall satisfaction
    8.9

Average Ranking

Excellent

8.8/10

on 63 surveys

79% of customers would book Hotel Santa Caterina again

Pietro
Italy Country
August 2018
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Valentina
Italy Country
May 2018
Traveller with friends
Pleasant
6.6/10
Would you return to this hotel?
Unsure
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Christine
France Country
April 2018
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Matteo Maria
Italy Country
August 2017
Couple more than 35 years old
Pleasant
6.4/10

Aria condizionata a pagamento!era inclusa nella mia prenotazione, ma non lo avevano letto...ad ogni occasione la spegnevano e al rientro in camera doveva chiamarli per fargli notare che era già pagata...ma la vera questione negativa è la scortesia con cui veniva gestita la cosa: la prima risposta è stata "se non l'ha pagata certo che la spegniamo, è a pagamento 10 euro al giorno...la vuole pagare?"...ho dovuto fargli vedere la mail con il dettaglio dei servizi inclusi per non farmela pagare....

il parcheggio è a pagamento ( sempre 10 euro al giorno ), è sotto l'hotel con accesso libero a tutti e non custodito. Io ho approfittato dei parcheggi liberi che ci sono li vicino.

la colazione davvero buona ed abbondante, e per tutti i gusti ( da controllare che sia inclusa nella prenotazione, anche per questa ho dovuto far vedere la mail di conferma della prenotazione, altrimenti altri 10 euro al giorno)...

quindi: i servizi che erano inclusi( colazione , aria condizionata , parcheggio ), me li volevano far ripagare

wifi gratuito, ma solo al piano terra

colazione...tutti punti a favore

Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2017
Good
7.4/10

Einzig der Kaffee beim Frühstück war schlecht. Wir haben den guten italienischen Cappucino sehr vermisst. Alles andere war perfekt, die Auswahl sehr gut.

Would you return to this hotel?
Unsure
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hua
Switzerland Country
July 2016
Couple more than 35 years old
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Volker
Germany Country
July 2015
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Franziska
Switzerland Country
April 2015
Single business traveller
Good
7.4/10

Das Frühstück war einerseits super und andererseits nicht so toll. Es hatte Käse, Wurst, Früchte, Speck , Eier, Müesli, jedoch keine Butter, kein Brot, kein Joghurt, keine kalte Milch. Zum Brot am ersten Tag hatte es "Beton"-Brötli, am zweiten Olivenbrot (zum Frühstück!), irgend Focaccia oder was Pizza-ähnliches. Bitte wo hätte man die wunderbaren Konfitüren oder den leckeren Honig draufschmieren sollen? Aber sonst voll ok!

Would you return to this hotel?
Unsure
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maurizio
Italy Country
September 2014
Couple more than 35 years old
Good
7.3/10

Colazione abbondante e molto varia.

Would you return to this hotel?
Yes
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Daniele
Italy Country
September 2014
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Henri
Belgium Country
August 2014
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2013
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roberto
Italy Country
April 2013
Couple more than 35 years old
Exceptional
9.6/10

Ottima disponibilità del personale, ok l'accoglienza ed il servizio (molto utile e gradito il parcheggio privato)

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Oriana
Italy Country
October 2012
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rosemarie
Germany Country
September 2012
Couple more than 35 years old
Very good
8/10

Sensationelles Frühstück

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jacqueline
Switzerland Country
August 2012
Traveller with friends
Pleasant
6.7/10

Nettoyage de la chambre à 16h30 seulement, accueil à la réception très variable selon la personne

Would you return to this hotel?
Unsure
Pleasant
6.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2012
Couple more than 35 years old
Very good
8.2/10

Sheets not cotton, not comfortable for sleeping. Excellent breakfast, parking available.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Verena
Switzerland Country
July 2012
Couple more than 35 years old
Good
7/10

Es hat uns gut gefallen, und das Personal war sehr freundlich und hilfsbereit.

Eine kleine Bemerkung: es wäre gut wenn auch am Abend eine Möglichkeit bestehen würde, im Hotel noch einen Drink im Garten zu geniessen.

Mit freundlichen Grüssen

Verena Di Vizio

Would you return to this hotel?
Yes
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sylvia
Austria Country
June 2012
Traveller with friends
Exceptional
10/10

Ich würde in Orta in keinem anderen Hotel mehr wohnen wollen, und dieses jedem wärmstens empfehlen. Es war einfach perfekt.

- schönes, großes, sauberes Zimmer mit Dusche, WC, Klimaanlage, Fernseher

- tolles Preis/Leistungsverhältnis

- unglaublich umfangreiches, gemütliches Frühstücksbuffet in wunderschöner Atmosphäre

- Getränke und Kuchen untertags

- Internet

- schöner kleiner Garten

- nahe beim Bahnhof, und auch im Zentrum und am Heiligen Berg ist man zu Fuss ganz schnell

- Die gartenseitigen Zimmer sind ruhiger als die straßenseitigen, aber ich habe mich auch mit dem Fenster zur Straße sehr wohlgefühlt, habe es in der Nacht geschlossen.

- Personal spricht Deutsch, Englisch, Französisch... mit jedem Gast sofort in seiner Sprache... und war dennoch geduldig genug, mit mir Italienisch zu sprechen, obwohl ihr Deutsch viel besser war

- Am allermeisten hat mich die Herzlichkeit beeindruckt, mit der ich dort empfangen und bedient wurde. Ich habe mich sofort wie zuhause gefühlt. Umsichtig und aufmerksam und fröhlich wird man betreut, als wäre man der einzige und wichtigste Gast. Als ich 2 Wochen später wieder kam, um zu fragen, ob ich nur meinen Koffer für den Nachmittag da lassen könnte, erkannte mich die Dame an der Rezeption sofort wieder, obwohl ich nur 2 Nächte da verbracht hatte. Sie verstaute wie selbstverständlich meinen Koffer und wollte partout kein Trinkgeld dafür nehmen.

- Man hat dort nicht das Gefühl, als Gast für das Hotel Arbeit zu sein, sondern eine Freude. Mit dem Frühstück kann man sich so viel Zeit lassen, wie man möchte - man fühlt sich niemals gedrängt, und auch die Zimmerreinigung passt sich an den Gast an, auch wenn dieser so wie ich an einem Tag mittags immer noch im Zimmer ist.

- Bitte fahren Sie nicht alle in dieses wunderbare, liebevoll geführte Hotel, denn ich möchte unbedingt noch ein Zimmer bekommen, wenn ich das nächste Mal nach Orta fahre! ;)

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Brand
Switzerland Country
June 2012
Couple more than 35 years old
Very good
8/10

Bettwäsche sollte öfters gewechselt werden, denn eine Woche in derselben, schmutzigen Wäsche zu liegen ist nicht so hygienisch.

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ulrich
Germany Country
May 2012
Group
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Charles-henri
Switzerland Country
April 2012
Couple more than 35 years old
Very good
8/10

Personnel qualifié et fort sympathique!

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2011
Couple more than 35 years old
Good
7.2/10
Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michael
Switzerland Country
October 2011
Couple more than 35 years old
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Filomena
Italy Country
October 2011
Couple less than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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