Reviews Locanda di Palazzo Cicala - Genoa

4 stelle
Piazza San Lorenzo , 16123 Genoa Map
Prices from € 119
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Locanda di Palazzo Cicala

Average Ranking

Very good

8.2/10

on 69 surveys

65% of customers would book Locanda di Palazzo Cicala again

Average Rating

  • Cleanliness of the Rooms
    8.8
  • Room Comforts and Facilities
    8.1
  • Quality and services of the Hotel
    7.4
  • Staff Assistance
    8.4
  • Restaurant and bar
    6.6
  • Connections to the City
    9.8
  • Surrounding Area
    9.3
  • Accuracy of the website description
    7.7
  • Value for money
    7.7
  • Overall satisfaction
    7.9

Average Ranking

Very good

8.2/10

on 69 surveys

65% of customers would book Locanda di Palazzo Cicala again

Gian Franco
Italy Country
April 2011
Family with teenagers
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Monica
Italy Country
January 2011
Family with small children
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eric
France Country
December 2010
Traveller with friends
4.8/10

Cet hôtel n'est pas digne de ses nombreuses étoiles:le petit déjeuner est sans choix et sur des tables basses, 1ère chambre proposée encore en travaux, 2ème chambre avec une salle de bains comprenant 1 WC, 1 bidet, 1 lavabo aux 3 coins de la pièce et une douche au milieu de tout cela (le tout dans environ 2m2). Très peu d'info sur les visites possibles, pas de plan de la ville, ne connaît pas les parkings à proximité. En conclusion, je recommanderai d'éviter cet hôtel!

Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
November 2010
Family with small children
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
October 2010
Traveller with friends
Excellent
8.6/10

Ho soggiornato con i miei cugini (siamo ventenni quindi pensavamo basso prezzo=poco comfort anche se i commenti e le foto erano diversi) dal 10/10/10 al 11/10/10 per visitare il salone nautico. L'albergo è ben collegato alla stazione ferroviaria (noi ci abbiamo messo 10-15 minuti a piedi). Abbiamo scelto la tipologia appartamento che è risultata meglio delle nostre aspettative. L'appartamento era enorme con cucina, salotto, rifiniture e ben ammobiliato. Le uniche pecche sono state le doghe del letto che si sfilavano e quindi ogni tanto ti ritrovavi per terra e la porta della doccia che non si chiudeva perfettamente. Comunque in entrambi i casi bastava avere un po' di accortezza e tutto si risolveva. La posizione è fantastica in pieno centro, il servizio è stato veramente ottimo in quanto la reception ci ha consigliato bei posti da vedere e buoni posti dove mangiare. La colazione era molto semplice ma soddisfacente nella saletta che affaccia sul duomo. Nel complesso siamo stati molto bene. Un consiglio:l'acquario a meno che non l'abbiate già visto a Genova o da un'altra parte è una cosa clamorosa per 18 euro che scontati sono 16. Stefano (Roma).

Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cirillo
Italy Country
October 2010
Good
7.5/10
Would you return to this hotel?
Yes
Good
7.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alberto
Italy Country
October 2010
Single business traveller
Very good
8.4/10

L'hotel è molto ben posizionato, soffre del rumore che il centro della città di Genova ha per sua natura.

Ad ogni modo è un'ottima struttura.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
August 2010
Family with small children
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuliano
Italy Country
June 2010
Family with small children
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Florence
Belgium Country
May 2010
Single business traveller
Wonderful
9.3/10
Would you return to this hotel?
Yes
Wonderful
9.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anne
France Country
April 2010
Family with teenagers
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rebecca
United States Country
March 2010
Single business traveller
Good
7.2/10

Hotel has no exterior markings except for a tiny sign inside of a vestibule making it difficult to find. The website did not indicate that the lobby was on another floor other than at ground floor - making the lobby difficult to find.

Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
February 2010
Couple less than 35 years old
Pleasant
6.2/10

Per essere un 4 stelle mi aspettavo di più, a partire dal frigobar con acqua aperta per finire con il bagno mal tenuto e un pò squallido

Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Robert
Australia Country
October 2009
Couple more than 35 years old
Wonderful
9/10

A very enjoyable stay. Liked the breakfast arrangements, but did not get to use the restaurant as our stay was so short. Accidentally left with the room keys but gave them to the (young lady) taxi driver who said she would return them to you.

Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gilla
United Kingdom Country
September 2009
Couple more than 35 years old
Wonderful
9.3/10

Just a few additions in the bathroom like hooks for towels would have helped. We were in the apartment that overlooks the Palazzo Ducale which was very elegant in a superb location. However, we were not informed that it was on the 5th floor with no elevator. The quality of the apartment made up for the climb!

Would you return to this hotel?
Yes
Wonderful
9.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2009
5/10

L'hotel è bello e e situato davvero bene.

La camera pur arredata con gusto, non è all'altezza dell'hotel.

Aria condizionata con un condizionatore senza collegamento esterno (e quindi gettava aria calda nella stanza) e sottodimensionato rispetto alle dimensioni della stanza.

Aria condizionata e frigobar che vengono spenti non appena si esce dalla stanza.

Nessuna verifica preventiva delle condizioni di efficienza della stanza e del bagno

Would you return to this hotel?
No
5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sam
United Kingdom Country
August 2009
Couple less than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrey
Russia Country
August 2009
Traveller with friends
4.8/10
Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Saara
Finland Country
August 2009
Traveller with friends
Exceptional
9.8/10

My three friends and I stayed in the two bedroom apartment and we were very happy with it. The free internet connection was a major plus.

We enjoyed our stay and will definitely come back again.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eric
France Country
August 2009
Family with teenagers
Exceptional
10/10

Location située en plein centre ville avec un accès difficile, prévoir le parking en supplément soit 16 € par jour.

l'hôtel est lui propre, la déco soignée et la situation parfaite en plein centre.

le petit déjeuner est bien mais la salle de réception me semble peu adaptée pour déjeuner en famille.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bentrovato
France Country
July 2009
Family with small children
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Claire
France Country
April 2009
Family with teenagers
Exceptional
10/10

Le petit déjeuner était correct mais pourrait étre amélioré avec un peu plus de choix ( fromage, jambon..., différents jus de fruits, ... )

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2009
Couple more than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
December 2008
Family with small children
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Valentijn
France Country
December 2008
Traveller with friends
Very good
8.2/10

Dommage que le petit dejeuner n'etait que 'continental', pas tres copieux (il manquait des fois de pain), et avec cela les croissants n'etait pas toujours tres frais (pas du jour on avait l'impression). Autrement un lieu avec enormement d'atouts.

Nous avons beaucoup apprecies l'appartement avec des services d'hotel, pour le prix d'une chambre.

Would you return to this hotel?
Unsure
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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